Branch Service Staff I or II (North Valley)
North Valley
Job Type
Full-time
Description

PAY GRADE: 21N, 22N

PAY RANGE: $19.22 - $36.45/hour 

Department: Branch Service Staff 


Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. EECU promotes a positive work environment while providing outstanding member service. EECU offers a competitive benefits package, including employer contribution to 401k. 


Educational Employees Credit Union has positions open for those with previous financial experience who are willing to travel between branches as a Floater. Mileage reimbursement for travel beyond designated home branch. 

  • North Valley branches include: Fresno, Madera, Merced counties
  • South Valley branches include: Fresno, Kings, and Tulare counties

Regular travel to Madera/Merced and regular or occasional travel to Fresno 


 Responsibilities of the position include

  • Work at any location, as needed
  • Constant and direct dealing with Credit Union members and potential members
  • The ability to rotate between all areas of a branch, as needed
  • Support and promote a successful sales culture by identifying the needs of the membership and cross-selling the appropriate Credit Union products
  • Accurately process transactions (loan payments, transfer of funds)
  • Research and resolve member concerns
  • Sufficiently and accurately record information
  • Interview members to obtain information and explain available services to meet their financial needs


Requirements

Requirements of the position

  • Previous 2 years banking experience or equivalent
  • A full understanding of the required regulations
  • Strong computer skills
  • Self-starter
  • Excellent communication skills
  • The desire to provide exceptional member service
  • Thorough knowledge of negotiable instruments
  • Must be able to work in different environments with different management styles
  • Able to travel to all branch locations
  • Dependable (arrive to work on time as scheduled)
  • Loan experience desired
  • Spanish speaking is a plus