MANAGER - GAMING COMPLIANCE
Job Type
Full-time
Description


Position Summary: Responsible for assisting in maintaining daily operational Compliance for Plaza Hotel and Casino (anti-money laundering) AML Program and Regulatory reporting schedule. This will include FinCEN and internal/external audits and adherence to applicable law and regulations related to State and/or Federal requirements. Knowledge and experience with the drafting of internal control procedures is required.


Reporting and responsible for the day-to-day operation and direct supervision of designated activities within the Compliance department. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges.


Essential Functions and Responsibilities:

  • Train, develop, measure performance, discipline, and schedule department staff and employees with AML responsibilities.
  • Monitor compliance with regulatory requirements, controls, and updates.
  • Drafting of internal control and standard operating procedures
  • Assist with the administration and implementation of the Company’s AML and Regulatory Program, including:
  • Title 31 daily audits and audit exception process
  • SAR/KYC investigations and reporting
  • Property level quarterly Compliance meetings
  • Regulatory reporting schedule
  • Regulatory audit responses and routine interaction with the various Gaming Board Divisions
  • Title 31 software maintenance, data integration, troubleshooting, etc.
  • Training of employees and department staff responsible for AML Compliance
  • Point of contact to resolve daily and/or periodic Title 31 Compliance and system-related issues.
  • Coordinate Title 31 Banned Patron process
  • Conduct internal/external audits as necessary to carry out job functions.
  • Identify and analyze compliance risks, provide recommendations regarding controls, and take necessary actions to eliminate or minimize risk.
  • Maintain document archives for the GCB and AML auditor review, including submitted applications, agency document requests, and regulatory reports.
  • Protect the confidentiality of documents and sensitive personal information as legally required and in accordance with Company policy.
  • Assist in the execution of the department’s operational plans in the assigned areas.
  • Collaborate and assist business units with policy and procedure.
  • Ensure compliance with all applicable gaming laws and company internal controls, policies, and procedures, Title 31, and federal regulations, if they apply to the position.
  • Provide outstanding guest service on time to both guests and fellow team members that meets the company’s guest service culture standards.
  • Perform other duties as assigned.


This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.


Requirements


Required:

  • 3 years’ experience in the Compliance department, internal audit department, gaming regulatory position, or a combination of similar experience is preferred.
  • Prior AML, Regulatory Compliance experience, and gaming or hospitality operational experience
  • Detail-oriented.
  • Previous experience working in an environment with sensitive and/or confidential information.
  • Proven experience with excellent communication and organization skills
  • Experience providing professional communication, both written and verbal, to regulatory agents in both one-on-one and small group settings.
  • Proven experience providing high-level staff training.
  • Proficient in internet research
  • Moderate computer skills, including but not limited to Microsoft Suite applications and AML gaming applications such as FABITRACK, and experience/familiarity with applicable regulatory filing agencies' systems.
  • At least 21 years of age
  • Ability to communicate effectively in English, both written and verbal.
  • Obtain and maintain all work cards as required by the company and applicable licenses as may be required by applicable jurisdictions.


WORK SCHEDULE/HOURS:

  • Varies


CERTIFICATES, LICENSES, REGISTRATIONS:

  • Gaming License


PHYSICAL REQUIREMENTS:

  • Must have the physical ability to access all areas of the facility; move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 50 lbs. without restriction.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Physical stamina and proper mental attitude to work under pressure; work indoors and outdoors, as well as being exposed to hot/cold surfaces, steam, and wet floors.
  • Most work tasks are performed indoors; however, there are events where outdoor activities are required. Indoor temperatures are moderate and controlled by internal environmental systems.
  • Must be able to work in a fast-paced, busy, and noisy environment.


Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.