We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. With over 2000 employees, 1,100 Account Executives and 40+ sales offices across the United States, HALO is the global leader of our $25B industry.  

The Web Product Specialist serves as the strategic lead for enterprise-level eCommerce programs, partnering directly with high-visibility clients to deliver scalable, high-performing digital storefronts. This role translates business goals into technical solutions, proactively recommends enhancements that improve user experience, visibility, and conversion, and ensures seamless execution of promotions, integrations, and ongoing site optimizations. 

As a web authority on the account team, this individual will drive eCommerce strategy, identify growth opportunities, manage cross-functional collaboration, and ensure operational excellence across all web initiatives. The ideal candidate is client-facing, solution-oriented, analytically minded, and confident navigating both technical requirements and business strategy while keeping complex programs running smoothly. 

Responsibilities: 

• Lead complex, high-value eCommerce projects with minimal supervision. 
• Partner with clients to develop multi-year roadmaps and recommend strategic enhancements. 
• Create and implement scalable eCommerce solutions to optimize workflows and business processes. 
• Act as a subject matter expert (SME) in eCommerce integrations and technical solutions. 
• Mentor Web Product Specialists and Coordinators, providing guidance and professional development. 
• Drive innovation by identifying and implementing emerging eCommerce technologies. 
• Escalate and resolve high-impact issues while maintaining client satisfaction. 
• Represent the team in cross-functional meetings and client presentations, providing thought leadership. 
• Develop roadmaps for an eCommerce store and understand the integration into a larger strategy. 

• 2+ years of experience working with eCommerce solutions, project management, client success, or related experience 
• Ability to communicate clearly and concisely in both oral and written form. 
• Experience in a client-facing role is required. 
• Understands and can align technology or enhance business processes. 
• General knowledge of eCommerce solutions, practices, and back-office ERP integration. 
• Thinks systemically with the ability to balance future roadmap strategy with current tactical execution. 
• Demonstrates knowledge on technical topics, such as APIs, data transfer, scalability, SSO, and procurement integration. 
• Demonstrate ability to influence, using research, eCommerce best practices, and data. 
• Detail oriented, strong organizational skills, and the ability to deliver under deadlines with a high level of accuracy. 

Preferred Qualifications:

• Bachelor's degree (B.A.) from a four-year college or university in communications, business or a related field 

Key Skills: 

• Proven leadership skills with experience mentoring or managing junior team members. 
• Advanced expertise in eCommerce platforms, ERP integration, and technical implementation. 
• Exceptional communication skills for influencing clients and internal stakeholders. 
• Strong ability to balance long-term strategy with operational execution. 

Compensation: The estimated salary range for this position is between $65,000 - $80,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information.  There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system. 

Application Deadline:  Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available. 

More about HALO

• At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.
• Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity, and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
• Flexibility: We pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO, and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify.  Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work. 

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.