Sales Representative (Inside)
Job Type
Full-time
Description

WaterMakers Inc. is seeking a driven and relationship-focused Inside Sales Representative to manage and grow revenue from our existing installed base of 685+ systems. This role is centered on converting current customer relationships into a consistent, predictable stream of recurring revenue through proactive engagement, service offerings, and parts sales. 


The ideal candidate is highly organized, customer-centric, and skilled at identifying opportunities within established accounts. This is not a cold-calling role, it is about maximizing value from our existing ecosystem. 


Company: WaterMakers Inc.
Location: Hybrid – Full-time/ Exempt
Department: Sales  


Key Responsibilities 

  • Own and actively manage the full installed base (685+ systems) to drive engagement and revenue  
  • Generate recurring revenue through consumables, service plans, and system upgrades  
  • Build and maintain strong customer relationships with a consistent, proactive follow-up cadence  
  • Identify and convert upsell and cross-sell opportunities within existing accounts  
  • Re-engage dormant or underperforming accounts to unlock additional revenue  
  • Maintain accurate, real-time CRM data for all accounts, activities, and opportunities  
  • Track pipeline performance and prioritize accounts based on revenue potential  
  • Collaborate with service and operations teams to align on customer needs and opportunities 
Requirements

 Qualifications 

  • 2+ years of inside sales, account management, or customer success experience  
  • Strong relationship-building and communication skills  
  • Experience managing existing accounts and driving repeat business  
  • Highly organized with strong attention to detail  
  • Proficiency with CRM systems (e.g., NetSuite, Salesforce, HubSpot, or similar)  
  • Ability to work independently and manage a large portfolio of accounts 

Schedule Requirements & Working Conditions 

  • Monday - Friday
  • Full-time, onsite position based at WaterMakers

Benefits (available after 60 days for full-time employees):

  • Medical coverage starting as low as $18 bi-weekly 
  • Supplemental Aflac coverage 
  • IRA with 3% company match 
  • Paid Time Off and Holiday Pay 
  • Pay-for-performance opportunities 
  • Collaborative, fun, and engaging company culture