Lexus Genius/Product Specialist
Westlake Village, CA Sales Department
Job Type
Full-time
Description

Luxury Brand | Great career launching pad| Bonus Potential


The sale isn’t over when the paperwork is signed. The delivery is where trust is cemented. As a Product Specialist for Lexus, you are the final impression—turning a great purchase into a great ownership experience. Calm. Clear. Professional. Lexus-level.


If you enjoy helping people, explaining technology, and delivering a white-glove experience, this role matters—and so do you.


About Us

Lexus of Thousand Oaks is a hospitality-led luxury dealership focused on doing things the right way.


We believe:

  • Guests deserve respect and clarity
  • Teams perform best with standards and support
  • Luxury is about how people feel, not just what they buy

We’re building long-term relationships—with guests and employees alike.


What You’ll Do (Your Daily Impact)

You’ll own the vehicle delivery experience from start to finish.

  • Deliver new and pre-owned Lexus vehicles with confidence and care
  • Walk guests through vehicle features, technology, and Lexus systems
  • Ensure paperwork, plates, and accessories are accurate and ready
  • Coordinate with Sales, Finance, and Service for smooth handoffs
  • Create a relaxed, unrushed, premium delivery experience
  • Support strong CSI results through consistency and follow-through

No pressure. No chaos. Just clean execution.


What We’re Looking For

You don’t need automotive experience. You do need the right approach.

  • Hospitality or customer-facing experience (retail, hotel, concierge, tech support, etc.)
  • Strong communication skills—clear, calm, and professional
  • Comfort with technology and digital tools
  • High attention to detail
  • Valid driver’s license with a clean driving record

Automotive experience is a plus, not a requirement.


Compensation & Benefits

Clear. Honest. No fine print.

  • Competitive hourly pay + performance bonuses
  • Medical, dental, and vision insurance
  • Paid time off & paid holidays
  • 401(k) retirement plan
  • Employee vehicle purchase and service discounts
  • Training, support, and career growth opportunities

Why Lexus of Thousand Oaks?

Because standards matter.

  • Luxury brand with loyal guests
  • Clear expectations and predictable schedules
  • Leadership that removes obstacles
  • Professional, respectful team culture
  • Hospitality isn’t a slogan—it’s how we operate

This is a role you can be proud of.

Salary Description
$18 - $20 per hour