Are you a powersports enthusiast with strong knowledge of parts and accessories? Do you enjoy a fast-paced environment where your help riders find the right components? We are seeking a customer-focused Powersports Parts and Apparel Counterperson to serve as the in-house expert and deliver exceptional service.

Pay will be $40,000-$55,000 which includes salary and/or commission depending on experience.

Responsibilities:

Parts Expertise: Assist customers in selecting the correct parts and accessories, provide expert advice, and recommend performance or style upgrades.

Customer Service: Build strong relationships with riders, mechanics, and enthusiasts by delivering accurate information and resolving issues promptly.

Order & Inventory Management: Manager parts orders, maintain accurate documentation, monitor inventory levels, and coordinate with suppliers.

Inventory Storage: Ensure inventory is stored properly and efficiently within the facility.

Technical Support: Work with service technicians and customers to diagnose parts-related issues, interpret diagrams, and ensure correct part selection and installation.

Upselling: Identify opportunities to recommend additional or complementary products that enhance the riding experience.

Team Collaboration: Partner with service, sales, and dealership staff to provide a seamless customer experience.

Benefits at Peak:

• Medical, Dental, & Vision Coverage
• Life Insurance
• Paid Vacation and Sick Days
• 401(k) with Company match
• Employee Discount

• Passion for powersports vehicles (motorcycles, ATVs, dirt bikes, and power equipment).
• Previous parts counter or retail experience, preferably in powersports.
• Excellent customer service and communication skills.
• Strong technical knowledge of parts, accessories, and applications.
• Familiarity with technical diagrams and parts catalogs.
• Experience with parts ordering systems and inventory management.
• Detail-oriented, organized, and able to multi-task in a fast-paced environment.
• Lightspeed experience preferred.
• Team-oriented with a positive attitude.