CyKor is a fast-growing Technology Solutions Provider to both federal and commercial clients. We attribute our continued growth to our core values, our professional team, and the valuable relationships with our clients. Our small and growing team fosters an environment in which each team member is respected, valued, and appreciated for their contributions.
The Senior Stakeholder Engagement & Training Integration Specialist ensures that technical solutions are not only delivered - but understood, accepted, trained, and sustained across operational units and training pipelines. The role serves as the connective tissue between operators, instructors, engineers, and program leadership, translating mission needs into usable systems and effective training experiences.
Primary emphasis areas include:
- Enterprise network modernization (e.g., SD-WAN, secure wireless, identity services)
- Mission systems requiring enterprise-wide user training and change management
- Integration with federal training commands, technical schoolhouses, and operational units
- Stakeholder alignment across operational, technical, and training communities
- Embedding training and user readiness into system delivery
- Driving adoption of mission systems in real-world environments (afloat and ashore)
Success in this role is measured by adoption, proficiency, and mission readiness, not just deployment.
* Please note: This opening is contingent upon contract award (expected award & start date is June/July 2026).
ROLES AND RESPONSIBILITIES:
Stakeholder Engagement & Change Enablement
- Serve as the primary engagement lead across:
- Federal C5I, program offices and operational units; training commands and technical schools; CyKor PMO and engineering teams
- Facilitate discovery sessions, workshops, and working groups to capture operational need, align technical capabilities with mission workflows and surface training and adoption risks early
- Translate complex technical solutions into operator-relevant narrative, training objectives and clear adoption pathways
- Act as the voice of the user and the instructor throughout program execution
Training Strategy & Integration
- Lead the design and integration of training strategies aligned to client mission workflows, system deployment and sustainment timelines
- Partner with technical schools to integrate new capabilities into formal training pipeline and align curriculum with operational realities
- Develop and oversee:
- Instructor-Led Training (ILT)
- Computer-Based Training (CBT)
- Job aids, quick reference guides, and SOPs
- Support train-the-trainer initiatives and initial operational fielding
- Ensure training is operationally relevant, timely, and actionable
User Experience & Operational Journey Mapping
- Conduct end-to-end user journey mapping across: afloat environments (cutters), shore units and command centers
- Identify adoption barriers related to training gaps, system access or usability and workflow misalignment
- Convert insights into training recommendations, UX improvements, deployment and communications strategies
Field Engagement & User Validation
- Gather direct feedback from operators, technicians and instructors
- Validate training effectiveness, user comprehension and confidence, operational readiness and sustainment risks
Application Enablement & Technical Collaboration
- Collaborate with development teams to ensure applications reflect user workflows, support training and sustainment needs
- Translate stakeholder and training insights into functional requirements, UX/UI feedback and adoption-oriented feature recommendations
- Support usability validation during development and operational testing
Delivery Lifecycle Integration
- Embed stakeholder engagement and training into the full delivery lifecycle:
Design ? Build ? Validate ? Train ? Deploy ? Sustain
- Ensure training and change enablement are treated as core system components, not post-deployment activities
· Bachelor Degree in Human-Centered Design, Instructional Design, Computer Science, or related field
· 7-10+ years of experience across a combination of stakeholder engagement, training development and integration, operational enablement of technical systems
· Experience supporting:
- Federal programs and technical system rollouts requiring training and adoption at scale
- Stakeholder facilitation and cross-functional communication
- Training strategy development for technical systems
- User journey mapping and operational workflow analysis
- Experience utilizing LMS platforms, eLearning and training development tools
- Ability to translate technical systems into mission-relevant training and guidance
- Active Secret clearance or higher
PREFERRED CERTIFICATIONS:
· DoD 8570/8140 baseline: CompTIA Security+ (or equivalent)
· Certified Professional in Learning & Performance (CPLP/ATD)
· UX or Human-Centered Design certification
· Agile / Scrum certifications
PREFERRED SKILLS:
- Master's degree in related field
- Experience working with federal training centers or technical schools and afloat operational environments
- Experience conducting field research/or on-site engagement in mission environments
- Familiarity with network or cybersecurity systems (SD-WAN, ISE, etc.)
LOCATION AND TRAVEL:
- Hybrid schedule: Must reside in DC metropolitan area or be available for frequent travel related to stakeholder engagement, field validation and training integrations
- Locations include CONUS locations, CyKor's program lab, technical schools or training centers.
CyKor, LLC is an equal opportunity employer and values diversity in the workplace. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, natural origin, or protected veteran status, and will not be discriminated against on the basis of disability.