Job Description:

The Restaurant Assistant Manager is responsible for successful management of Spooky Nook Sports food service operations at both the Hydraulic Bar and Forklift and Palate Restaurant. Responsible for ensuring the highest level of guest service by overseeing all aspects of service and service staff during operating hours, while working in a clean and safe environment, and meeting all financial goals for sales and expenses.

The pay range is $20-25 an hour based on experience. This position will on average work about 30 hours a week. Applicants must have weekend availability to be considered.

Essential Job Functions:

• Manages and trains staff in all technical and non-technical aspects of their role; assign and review work; work with employees to correct deficiencies to meet department standards of quality and service.
• Controls costs of all food and beverage outlets by assisting management, as requested, in purchasing, maintaining effective profit and loss controls and monitoring labor costs following demand patterns, budget and local labor laws
• Assists in set up and preparing all service areas.
• Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events and by training staff on “up-selling.”
• Move throughout the restaurant and kitchen areas to visually monitor and act to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and collaborate with Chef toward improvement and make necessary adjustments for consistency.
• Maintains safe, sanitary and organized work areas to include personal cleanliness, following health and safety codes.
• Assists inventory control and identifies opportunities to control food costs and other expenses and review with Hydraulic Manager.
• Ensures department cash procedures are adhered to and strictly monitored, including preparation, calculation and proper money handling.
• Effectively maintain open communication of all operational changes hourly staff to ensure necessary information is implemented and communicated.
• Maintain and Troubleshoot POS systems for operational efficiencies
• All other duties as assigned
• Holds team members accountable for attendance and utilizing the tracking system in place.
• Can give progressive discipline when required and ensure that every team member is treated the same.

 Basic Qualifications:

• Must be 21 years of age or older
• At least 1-2 years of experience in Food and Beverage supervisory role
• Ability to work calm under pressure, prioritize tasks, and meet deadlines
• Dependable transportation to and from work
• Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
• Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
• Authorized to work in the United States
• SERVSAFE Certified
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Familiarity with global operational function of an entertainment venue
• Understanding of P&L statements
• Capability to multi-task and manage planning of multiple events at once
• Previous experience working with BEO’s
• Strong leadership skills; Inspires respect and trust from others; provides vision, inspiration and guidance. Experienced in setting goals and developing individuals.
• Highly dependable with a history of consistent attendance and punctuality
• Brings integrity to every interaction, takes initiative to jump in where needed, lifts up teammates to win together, and creates an environment where positivity and kindness shape every guest experience. If that sounds like you, learn more about joining our team on our careers page.