Resort Security
Baxter, MN Guest Experience
Job Type
Full-time
Description

Craguns Resort on Gull Lake is looking for personable, mature, detail-oriented, and independent individuals to join our guest experience team as a Security and Transportation Officers! 


Job Purpose

A successful candidate in this position holds high responsibility for the safety of our guests and facilities, while ensuring a good time is being had by all. Our Security and Transportation Officers spend a lot of time interacting with guests, answering questions, assisting with any needs guests may have, and transporting them to their activities. We are looking for someone with a keen eye for great customer service and a high priority for safety!


Requirements
  • Secures premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points
  • Large focus on running shuttles for golfers, groups, special events etc.
  • Greet and identify visitors
  • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
  • Controls traffic by directing drivers
  • Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures
  • Maintains organization's stability and reputation by complying with legal requirements
  • Answer telephone calls to take messages, answer questions and provide information during non-business hours or when front desk is not available
  • Monitor all cabins, buildings, and systems
  • De-escalate situations in a friendly and professional manner
  • Work in other 'Guest Experience' departments as needed (ie.,front desk, marina, housekeeping, and conference services)

Requirements

  • Must be able to pass a background check
  • A valid driver's license with a clear driving record is required
  • Must have excellent verbal communication skills
  • Must be extremely organized, personable, and enthusiastic
  • Customer service background a plus!
  • Must be 18yrs or older
  • Ability to work a flexible schedule
  • Full-time and Part-time Aval
  • $16-$22/hr based on experience


Come join the Lakes Area home for great friends, family, and having fun! This is a full-time, year-round 3-11pm shift!


Salary Description
$16-22/hr