Illinois Bone & Joint Institute, LLC (IBJI),

Founded in 1991, IBJI is the largest orthopedic group practice in Illinois. With more than 150 physicians in every orthopedic specialty, IBJI offers care for adults and children from some of the most accomplished and respected orthopedists in the country. Serving northern Illinois and northwest Indiana with over 100 locations, IBJI makes it easy to access care. Our headquarters is in Park Ridge, Illinois, a northwest suburb of Chicago. Our clinical services include advanced MRI imaging, pain management, non-surgical and surgical treatment plans, rheumatology, physical therapy, occupational therapy, wellness, and sports and sports training. Ortho Access walk-in clinics provide same day care for orthopedic injuries. Comprehensive care offered all in one place enables physicians, therapists and staff to work closely together, so that patients and families achieve better outcomes. Collaborative care is also more efficient. In many cases, IBJI services are substantially less expensive than those provided by large healthcare systems and emergency rooms.

Job Summary

The Rehabilitation Technician is under the general technician supervisor and management team at the site of employment. The main objective of this position is to support the staff with a team-oriented approach in delivering exceptional customer service and care with the goal of improving a patient’s overall quality of life. Rehab Technician duties plus Front Desk Duties - scheduling, answering phones, checking in patients, etc.

Responsibilities 

• Provide excellent customer service and communication to therapy patients, therapists, physician staff, and clients in a fast paced orthopedic rehab office. 
• Daily clinic maintenance: including but not limited to cleaning treatment tables and equipment, change out linen, stocking supplies. 
• Keep exercise equipment in an orderly fashion and out of the way of patients to maintain safe conditions in the clinic. 
• Daily, weekly and monthly checks of maintenance tasks to stay compliant with IBJI guidelines. 
• Act as an extender to the therapists; assist clinicians with carrying out exercise programs for patients including set up on equipment and modalities. 
• Communicate with the therapist on any observations made during the patient's exercise program. 
• Take initiative in assisting clinicians with patient care. 
• Print home exercise program for patients under the direction of the clinician. 
• Inventory of both clinical and non-clinical materials. 
• For clinics that utilize techs for front desk support, follow best practice procedures that involve clerical duties: including but not limited to checking in patients, scheduling appointments, taking co-pays, scanning, answering the phone. 
• Provide daily support to the rehab staff and management team.  
• Follows HIPAA guidelines by protecting the patient's identity. 
• Ability to work with patients regardless of diagnosis, age, or background. 
• Maintain a positive attitude in the clinic. 
• Demonstrates professionalism with prompt work attendance and flexibility with established work hours.
• Maintain a clean and safe work environment.
• Other duties as assigned.

Requirements

Education

• Must be a current student or have completed a high school education

Certifications/Licensure

• Not Applicable

Experience/Skills

• Must be at least 16 years of age or older.  
• Previous Medical Office experience preferred
• Skilled in Windows; MS Office; Email access. 
• Ability to handle multiple tasks and work under pressure. 
• Detail oriented and demonstrates effective time management. 
• Displays professional and effective writing and verbal communication skills.
• Available to work Part-Time schedule (30 hours per week - opening and closing shifts)
• Available Monday-Friday

Physical Requirements

• Stand or sit for extended periods of time
• Ability to lift 20 pounds to waist height

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week):  medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.  

Illinois Bone and Joint Institute, LLC is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, age, sex, national origin, disability status, military or veteran status, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state or local laws. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment.