The Office Manager / Rental Coordinator is responsible for overseeing daily office operations while coordinating vehicle rental activities to ensure efficient scheduling, accurate documentation, and exceptional customer support. This role serves as a key point of contact for internal teams and external customers, supporting administrative functions, rental logistics, and operational organization for Vantage Mobility. 

ESSENTIAL FUNCTIONS:

The essential functions listed below represent the primary duties of the position. Duties may vary based on assignment and business needs. 

• Manage day-to-day office operations, including administrative support, recordkeeping, and coordination of office activities 
• Coordinate vehicle rental scheduling, availability, documentation, and customer communications 
• Process rental agreements, invoices, payments, and related documentation accurately and timely 
• Serve as a primary point of contact for customers regarding rental inquiries, scheduling, and issue resolution 
• Maintain organized records for rentals, vehicle status, contracts, and compliance documentation 
• Coordinate with internal departments to ensure vehicle readiness, delivery, and return processes 
• Support reporting related to rentals, utilization, and office operations 

Required Qualifications 

• High school diploma or equivalent required; associate or bachelor’s degree preferred, or equivalent combination of education and experience 
• Relevant administrative, office management, rental coordination, or customer service experience in a professional, production, or service-based environment 
• Strong organizational, communication, and customer service skills 
• Valid driver’s license and ability to meet company driving requirements, if applicable 

Preferred Qualifications 

• Experience coordinating rentals, logistics, fleet, or scheduling operations 
• Familiarity with invoicing, billing, or basic accounting processes 
• Experience working in the mobility, transportation, or automotive industry 

Knowledge, Skills, and Abilities 

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment 
• Strong attention to detail and accuracy in documentation and recordkeeping 
• Proficiency with Microsoft Office and office management or scheduling systems 
• Effective interpersonal, written, and verbal communication skills 

Physical Demands 

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation. 

• Ability to stand, walk, bend, and kneel for extended periods 
• Ability to lift and move materials up to 50 pounds 
• Ability to work safely around machinery, tools, and manufacturing equipment 

WORK ENVIRONMENT 

Work is performed in an environment that may include exposure to manufacturing equipment, moving mechanical parts, noise, fumes, or varying temperatures, depending on the role. 

SAFETY-SENSITIVIE POSITION 

This position is designated as safety-sensitive. Employees must comply with all OSHA requirements and company safety policies and procedures. 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT 

Vantage Mobility is an equal opportunity employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process. 

DISCLAIMER 

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties may change at any time based on business needs.