We are looking for a Solutions Architect to lead requirements definition and solution design for our ERP and other custom development projects. You will be the bridge between business stakeholders and the development team, translating complex manufacturing & business workflows into structured, buildable specifications, and ensuring the technical solution stays aligned with operational reality throughout delivery.

The initial 18-24 months for this role will be focused on ERP enhancement projects for one of our large manufacturing sites. This system integrates with numerous third-party services across production, procurement, and operations. Long-term the expectation is to continually enhance and evolve the platform’s capabilities and features.

This is a hands-on role. You will own the requirements pipeline from stakeholder engagement through to signed-off documentation and provide architectural guidance to a C# / Angular development team delivering primarily backend-heavy distributed systems work.

Essential Functions: 

Requirements and Business Analysis

• Lead structured requirements elicitation sessions with site stakeholders including operations, production, procurement, and finance.
• Produce clear, testable Functional Requirements Documents (FRDs) and Architectural Decision Records (ADR). 
• Identify and resolve ambiguity early, distinguishing between what stakeholders ask for and what they actually need.
• Define and maintain acceptance criteria that development teams can build and test against.
• Manage requirements traceability across the project lifecycle.

Solution Architecture

• Own the functional architecture of the ERP solution, ensuring design decisions are grounded in manufacturing site constraints.
• Define integration patterns between the ERP system and existing site infrastructure and third-party systems.
• Collaborate with software engineering leadership on non-functional requirements including performance, resilience, and data integrity.
• Review and validate technical designs against business requirements.
• Identify architectural risks early and propose mitigations.

Stakeholder Engagement

• Facilitate workshops and working sessions with both technical and non-technical stakeholders.
• Communicate solution design decisions clearly to site leadership, operations teams, and the development team.
• Act as the primary point of contact for requirements-related queries during development.

Delivery Support

• Support the development team in interpreting requirements throughout the build phase.
• Participate in design reviews, sprint planning, and backlog refinement.
• Contribute to testing strategy and UAT planning, ensuring acceptance criteria are properly validated.

Skills:

• Strong requirements elicitation skills, comfortable running structured interviews and workshops with non-technical operational stakeholders.
• Experience producing formal BRDs and functional specifications to a standard that development teams can build directly from.
• Familiarity with distributed systems concepts and integration architecture (REST APIs, messaging, event-driven patterns).
• Working knowledge of C# / .NET backend systems and Angular front-end architecture, sufficient to assess feasibility and communicate effectively with developers.
• Ability to identify and document exception cases, edge cases, and process variants, not just happy-path requirements.
• Strong written communication; able to produce documentation that is precise, consistent, and audience-appropriate.
• Comfortable managing multiple priorities in a fast-paced environment.
• Willingness to travel domestically up to 20%.

Qualifications: 

• 7+ years of experience in solutions architecture, business analysis, or systems implementation
• 3+ years in a manufacturing or industrial environment and hands-on involvement in ERP delivery 
• Bachelor’s degree in Software Engineering, MIS, or a related field
• Microsoft Certified: Azure Solutions Architect is a plus
• CBAP (Certified Business Analysis Professional) is a plus
• Flexible hybrid on-site schedule

About Us:

About Us: Brook & Whittle Ltd. is one of North America’s leading Sustainable Labeling Solutions providers, producing pressure sensitive labels, shrink sleeves and flexible packaging for many of the nation’s leading brands. The company serves multiple consumer markets, including Personal Care, Beverage, Food, Nutraceuticals, Wine & Spirits, and Household Chemicals. The company’s rapid growth can be attributed to its world-class staff of employees and its commitment to sustainability, print innovation, and the latest technological advancements. Wouldn’t it be cool to go into a store, pick up a product and say “we make that label! ”Our culture is first and foremost one of collaboration and teamwork. We hold ourselves to high professional, ethical, and fairness standards. We have zero tolerance for anything less. We celebrate our diverse workforce and reward good performance through our recognition program, advancement opportunities, and our compensation structure. We believe people are our greatest asset. Thus, we highly value individuals of strong character with drive, ambition and creativity. Relationships are our cornerstone whether it be clients, vendors or co-workers. We are the best at what we do and are looking for an exceptional individual to join our growing organization.

AAP/EEO Statement

Brook & Whittle LTD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Brook & Whittle complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Brook & Whittle expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Brook & Whittle LTD’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.