AEM (Advanced Environmental Monitoring) is the global leader in innovative mission critical weather, wildfire and water monitoring and intelligence solutions. We aim to be the world’s essential source for environmental insights – enabling decisive action and positive outcomes for our customers and their constituents. Our family of innovators offers world-class hydrometeorological technologies and services, including sensors, dataloggers, telemetry, and advanced analytics and software. Our technology and services empower the communities and organizations to survive – and thrive – in the face of escalating environmental risks.  

Van Essen Instruments, an AEM brand, was founded in 1938 by Cornelis van Essen in Delft, Netherlands. In the early 1990s, Van Essen began to offer standard water related equipment such as standalone dataloggers, which used external sensors and flow meters for open channels. We also offer telemetric solutions. Since the deployment of the first Diver, Van Essen sold over 200,000 dataloggers worldwide. Its commitment to quality and performance has established Van Essen Instruments as one of the premier brands in the industry. Van Essen has its headquarters in the Netherlands (Delft), and sales locations in Canada and the US. For more information, please visit www.vanessen.com. 

We’re looking for a highly motivated Sales, Quality & Logistics Administrator that will bring a practical mindset, an eye for detail, and a genuine desire to help things run well. Applicants should be comfortable juggling multiple priorities and communicating clearly with both colleagues and customers.

This role’s primary responsibility is to serve as a point of contact for our existing and prospective customers who have inquiries about products, orders, and deliveries, and provide support to the procurement, quality, and sales teams. The successful candidate will enter purchase and sales orders into the ERP system, process inbound and outbound orders, and manage the ISO appointments. The candidate will be based out of Delft, Netherlands.

Job Responsibilities: 

Supply Chain & Procurement

• Prepare purchase authorisation documents and coordinate approvals
• Place orders with suppliers and keep documentation accurate and up to date
• Confirm incoming deliveries in our ERP system and follow up on any delays
• Build reliable relationships with suppliers to keep our supply chain on track

Quality & ISO Management System

• Support our QSHE coordinator and information security officer with day-to-day tasks
• Schedule management review meetings and track follow-up actions
• Keep our annual review planning on schedule and ensure timely completion
• Write clear meeting minutes and maintain documentation standards

Sales & Customer Service

• Process sales orders in our ERP system and confirm them with customers by email or phone
• Prepare quotes and check the accuracy of orders and invoices
• Be a responsive point of contact for customers with product, order, or delivery questions
• Liaise with logistics and operations to ensure on-time delivery
• Maintain accurate customer, purchase, and sales records
• Keep pricing data up to date in the ERP system

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

• MBO diploma or equivalent practical experience in administration or operations
• At least 3 years of experience in a similar role (office administration, operations, or sales support)
• Hands-on experience with Microsoft Excel and an ERP system (preferably Exact)
• Strong organisational skills and the ability to manage competing priorities
• Clear and professional communication, both written and verbal
• Experience in a technical, industrial, or international company, preferred
• Familiarity with ISO management systems or quality processes, preferred
• Fluent in Dutch and English (spoken and written)
• Eligible to work in the Netherlands without sponsorship

Additional Information: 

• This is an on-site opportunity that must be performed from our offices in Delft, The Netherlands.
• Must be eligible to work in The Netherlands without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship is not available for this position.

Compensation Range: A reasonable estimate of the current salary range for this position is 50,000 – 60,000 EUR/year.  Please note that the salary information is a general guideline only. AEM considers a wide range of factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education, licensure and certifications, key skills as well as other market and business considerations when extending an offer. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. 

This position will accept applications on an ongoing basis and will be closed once the position is filled.  

AEM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.