US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services.

About the Role

We are looking for a talented Delivery Network Engineer to join our cloud team! In this role, you will design and provision services for customer and internal projects, collaborating with engineering teams to develop and document infrastructure and solutions. Working closely with project managers, sales, and cross-functional teams, you will deliver effective customer solutions while supporting routine maintenance and special projects that keep our customers running reliably. This role requires travel as needed to customer and company sites.

What You'll Do

• Design and provision cloud solutions across the network, including firewalls, disaster recovery, storage, and backup systems, directly contributing to customer success and operational reliability.
• Maintain accurate documentation and system records by updating databases, creating detailed Visio diagrams, and developing MOPs and SOPs.
• Review and approve cloud service orders, coordinate with internal teams to resolve provisioning delays, and participate in customer maintenance activities as needed.
• Partner with Project Management and Engineering teams to deliver an exceptional customer experience throughout implementation engagements.
• Support virtualization technologies including VMware vSphere, vCloud Director, and Nutanix, and contribute to audits, disconnects, and special projects as assigned.

What you bring to the team:

•  2+ Years hands-on experience in cloud computing or a related technology field, including provisioning IP data services in a Cisco environment.

Competencies:

• Put the Customer First: Customer Focus, Service Orientation
• Stay Curious: Learning Agility, Innovation, Open-Mindedness
• Simplify: Problem Solving, Strategic Thinking

Education:

•  HS Diploma or GED required; associate's degree in computer science or a related discipline, preferred.

Required License(s)/Certification(s):

•  Industry certifications such as CCNA, CCNP, PCNSA, or PCNSE, preferred.  
•  Must have and maintain a valid driver’s license and insurance.

What We Offer:

In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits:

• Generous paid time off policy, including vacation, and 10 paid holidays
• Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
• 401(k) retirement plan with a generous contribution
• Group Term Life Insurance covered 100% by employer
• Wellness incentive to promote overall employee well-being
• Paid volunteer time
• Business casual dress code

Working Conditions and Physical Demands:

This position may be performed in either a standard office setting or a home office environment. It requires prolonged periods of sitting, frequent use of a computer and other office equipment, and effective time management in a self-directed work environment. Occasional lifting of items up to 25 pounds may be required.

All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.

US Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.