Are you looking for?
… a role where you directly shape the organization’s long-term growth strategy?
… ownership of both today’s sales performance and the future evolution of the sales organization?
… the opportunity to build, scale, and leave a lasting mark on a high-performance sales culture?
… a career-defining leadership role with visible, measurable influence on the company’s success?
… the chance to develop future sales leaders, and define the legacy of how the organization grows?
FNIC is seeking to add a dynamic and strategic Chief Sales Officer (CSO) to lead enterprise-wide sales strategy and performance across all lines of business within our 300+ person insurance agency. This executive role is based in Omaha, NE and will drive both immediate results and long-term growth, shaping a scalable sales strategy that fuels continued success and strengthens our position in the market.
If you’re a strategic sales leader who thrives on building high-performing teams and shaping the future of growth, this is your opportunity to make a lasting impact.
What You’ll Do:
In this role, you will…
Enterprise Sales Strategy & Future Growth
- Own and continuously evolve the enterprise sales strategy across all lines of business, ensuring alignment with the agency’s vision and long-term growth objectives
- Develop and monitor sales program budgets and allocates and adjusts resources to maximize program efficiency.
- Anticipate and shape the future state of sales, including structure, talent, processes, talent needs, and go-to-market approach.
- Define how the agency grows organically today while building the capabilities and setting up the sales culture in newly acquired agencies or newly established markets.
- Improve and expand capabilities to effectively analyze the business environment, identify and understand competitors, and retain and expand the customer base.
- Play an integral role in all acquisition evaluation, planning, and decision-making as well as create strategy for new market entry and goals.
Sales Performance & Goal Achievement
- Establish clear, measurable sales goals and performance standards across all sales teams and lines.
- Drive consistent execution of sales plans, pipeline management, and forecasting disciplines.
- Ensure accountability at every level through regular performance reviews, operating rhythms, and outcome-based management.
- Balance short-term revenue goals with long-term customer value and retention maintaining overall book growth goals.
- Build and sustain a disciplined, accountable, and high-performance sales culture across all lines.
Coaching, Development & Sales Leadership Excellence
- Serve as the primary coach and developer of sales leaders.
- Build leadership capability within the sales organization, preparing the next generation of sales leaders.
- Define and reinforce best in class sales behaviors, consultative selling skills, and relationship driven growth.
- Create clear development paths, expectations, and feedback mechanisms for sales professionals at all stages.
Sales & Service Integration
- Partner closely with Service, Operations, and Support leadership to ensure alignment between sales commitments and service delivery.
- Ensure sales teams understand service capabilities, workflows, and customer experience expectations.
- Promote a unified, client first approach that supports retention, cross-sell, and long-term account growth.
- Resolve friction points between Sales and Service to improve efficiency and customer outcomes.
Metrics, Data & Analytics
- Define the metrics that matter for sales success across all lines, including production, pipeline health, conversion rates, and retention driven growth.
- Establish clear data expectations and accountability for CRM usage, forecasting accuracy, and activity tracking.
- Use analytics to identify trends, diagnose performance issues, and guide strategic decisions.
- Own the vision and roadmap for sales technology, including CRM and related platforms.
- Drive adoption, utilization, and data integrity of sales technology to support scalability, visibility, and efficiency.
Executive Leadership & Collaboration
- Act as a key member of the Senior Management Team, contributing to enterprise strategy and decision-making.
- Provide clear, accurate sales performance reporting and forecasting to the CEO and executive team.
- Collaborate with Finance and Human Resources on revenue planning, compensation structures, and incentive effectiveness.
What’s in it for you?
While we expect a lot from our employees at FNIC, we believe in giving just as much in return. Here’s what you can expect when you join our team:
- Competitive Pay & Bonus Opportunity: We offer market-competitive compensation packages that reflect your experience, expertise, and the value you bring to our clients and teams.
- Benefits You Can Rely On: Health, dental, and vision insurance, HSA with employer contributions, 401(k) match, employer-paid disability coverage, and life insurance.
- Freestyle PTO & Work-Life Balance: Our trust-based and freestyle time-off approach removes PTO banks and offers flexible telecommuting options.
- Dress for Your Day: Whether you’re client-facing or behind the scenes, we encourage you to dress in a way that helps you feel comfortable and confident.
- Invested in Your Development: We support continuous learning through tuition reimbursement, training opportunities, and career growth paths across FNIC.
- A Workplace That Cares: Access mental health support through our EAP, virtual fitness classes, in-office gym access (Omaha), and a culture that prioritizes connection, fun, and collaboration.
What will success in this role look like?
We will measure success by…
- Organic revenue growth across all lines of business
- Achievement of sales goals and forecasting accuracy
- Strong pipeline health, conversion rates, and sales productivity
- Cross sell and upsell penetration within existing clients
- Adoption and effective use of sales technology and data
- Strength of sales leadership bench and talent development
- Alignment between Sales and Service, resulting in customer satisfaction and retention
What do I need to know?
You have to have…
- Senior sales leadership experience within insurance, financial services, or a related professional services environment.
- Proven success leading complex, multi line sales organizations.
- Demonstrated ability to build both current performance and future sales capability.
- Strong background in consultative selling, negotiation, relationship-based growth, and long sales cycles.
- Deep experience leveraging metrics, analytics, and CRM systems to forecast and drive accountability.
- Track record of coaching, developing, and promoting sales leaders.
- Collaborative leader with the ability to align Sales and Service around shared goals.