About DDI 

Development Dimensions International (DDI) is a global leader in leadership assessment and development. For more than 50 years, organizations around the world have partnered with DDI to select, develop, and retain leaders who drive lasting business results.

Role Overview 

The Dedicated Client Delivery Facilitator (Virtual) supports a single client engagement over a defined period of time, serving as both an active facilitator and a virtual delivery partner. This role is a temporary, part-time position responsible for ensuring consistent, high-quality virtual learning experiences across repeated sessions delivered to multiple cohorts over approximately nine months. 

This role differs from traditional adjunct facilitation by emphasizing continuity, consistency, and delivery ownership. All session content is provided by the client; the facilitator’s focus is on learner engagement, effective experience delivery, and seamless virtual execution across the full duration of the engagement.

Key Responsibilities 

• Facilitate virtual sessions using client-provided content, focusing on learner engagement, discussion, and application. 
• Deliver repeated offerings of the same client-provided content to multiple cohorts while maintaining energy, consistency, and facilitation effectiveness. 
• Serve as the virtual producer during live sessions, managing the technology platform, breakout activities, materials flow, and participant experience. 
• Ensure participants and client contacts receive all required pre-work, materials, and session access details. 
• Manage session logistics before, during, and after delivery, including platform setup, coordination, and follow-up activities. 
• Troubleshoot minor technical issues calmly and effectively to protect continuity of the learner experience. 
• Adapt facilitation approach in real time based on participant dynamics while honoring client intent and session objectives. 
• Develop strong familiarity with the client’s leadership context, audience needs, and delivery expectations. 
• Maintain consistent delivery standards, tone, and quality across sessions, cohorts, and timeframes. 
• Demonstrate openness to feedback and a commitment to continuous improvement throughout the engagement. 

Required Qualifications 

• Must have experience in a retail environment
• Experience facilitating leadership development, training, or learning experiences for adult audiences 
• Experience in a leadership role within a industry-relevant environment 
• Comfort facilitating sessions using client-provided content 
• Strong virtual facilitation presence and ability to engage diverse participant groups 
• Comfort operating live virtual classroom platforms and managing session technology 
• Strong communication skills, professionalism, and customer focus 
• Ability to sustain quality, consistency, and energy across repeated delivery of the same content 
• Ability to remain calm and effective when navigating technical or delivery challenges 

Preferred Qualifications 

• Experience serving in a hybrid facilitator and virtual producer role 
• Experience supporting a single client engagement over an extended delivery period 
• Familiarity with web-conferencing platforms such as Zoom and Teams 
• Background as a people leader, manager, or business professional 
• Bachelor’s degree or equivalent experience 

Engagement Details 

• Dedicated to a specific client engagement for approximately nine months 
• Repeated virtual delivery of defined, client-provided content to multiple learner cohorts 
• Virtual delivery role with minimal or no travel required 
• Requires a personal laptop (PC preferred) and ability to access virtual delivery systems 

Salary: This position will be paid hourly.  The rate of pay will vary by activity (training/preparation, attending internal meetings, doing timesheets/paperwork, or facilitating).  After your initial onboarding training is completed, the anticipated earnings for this position will be $1,000 -$2,000 per week. 

Bonus/Variable Pay: No