Assist with client needs and collaborate with the client, Director of Client Services, and the Laboratory, to determine ideal solutions while they have active projects at ABS.  

• Assist with the management and updates for production jobs and long term projects.  

• Attend weekly Biospecimen Update Meetings. 

• Assist with vendor PO questions and updates. , such as VWR

• Manage and track jobs requiring client materials to be sent to ABS.

• Assist with requests and BSRF/Service form entries within Netsuite.

• Perform Satisfaction checks on jobs after they have been shipped..

• Work directly with Director of Client Services on various improvement projects for the Client Service area. 

• Potential to help assist in other departments, including Business Development, or Laboratory Production.

• Adhere to all SOPs and Work Instructions.

Education: A BS/BA or higher degree in biological sciences or related work experience. 

Language Skills:  

o Fluent in English 

o Strong Oral and Written Communication Skills 

o Excellent Grammatical Skills 

o Good questioning and listening skills  

Mathematical and Analytical Skills:   

o A basic understanding of arithmetic and elementary algebra 

o Ability to calculate percentages and create and interpret simple graphs 

o Strong problem-solving ability 

Team Work Skills

o Willing to work with others within all departments, to ensure a teamwork environment for ABS. 

Computer Skills: 

o Effective use of the internet for research 

o Basic proficiency in MS Outlook, MS Word, MS Excel, and MS PowerPoint 

Organizational Skills: 

o Ability to prioritize and manage details of multiple projects simultaneously 

o Effective time management and scheduling (calendar) 

o Effectively manage a high volume of email without compromising key responsibilities