Are you ready to take your career to the next level in a serene oasis? Ojo Caliente Mineral Springs Resort & Spa, nestled in the captivating high desert, invites individuals like you to contribute to our commitment to exceptional guest experiences.

Why choose Ojo Caliente Mineral Springs Resort & Spa? We're not just your average resort. Our luxurious and tranquil retreat offers a range of accommodations, including spacious rooms, suites, and casitas. Ojo Caliente Mineral Springs Resort & Spa is known for its natural mineral springs, which have been attracting visitors for centuries due to their healing and rejuvenating properties. The resort offers a unique blend of relaxation, wellness, and natural beauty, making it a popular choice for those seeking a serene and rejuvenating getaway.

What sets us apart?

We are dedicated to gracious hospitality, learning, and teamwork. Our commitment is to create exceptional experiences for both our guests and our employees. We offer competitive compensation and cultivate a supportive, positive work environment where everyone can thrive.

Our culture is rooted in authenticity, diversity, excellence, gratitude, happiness, integrity, mindfulness, respect, and teamwork. Join us in our mission of providing genuinely gracious hospitality while stewarding and sharing sacred springs.

POSITION DESCRIPTION:

The Maintenance Supervisor assists the Facilities and Operations Manager with oversight of maintenance activities and staff. Assists with scheduling staff, planning daily work activities, and monitoring the work being done. This is a physical working supervisor position with duties that include a variety of routine and preventive maintenance, troubleshooting, repairs and emergency calls for service. A significant portion of time will be spent moving throughout the resort.

The incumbent is responsible for modeling and acting in accordance with Ojo Caliente Holdings, Inc. (OCHI) Core Values; Accountability, Authenticity, Diversity, Excellence, Gratitude, Happiness, Integrity, Mindfulness, Respect and Teamwork.

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES:

• Supervise maintenance workflow under the guidance of the Facilities and Operations Manager.
• Supports the Manager in evaluating staff performance issues and taking disciplinary action when needed.
• Communicates staff and equipment needs to Manager.
• Assists with creating staff schedules and addresses time clock and related issues and questions.
• Attends daily briefing(s), takes daily assigned tasks, and monitors progress of the crew, reporting to Manager daily or as needed.
• Responsible for the care, maintenance and inventory of maintenance tools and equipment.
• Oversee the performance a variety of routine and preventive maintenance, troubleshooting, repairs and emergency calls for service, including but not limited to the following:
• Faucets, ice makers, toilets and dishwashers
• Electrical light fixtures, switches, and receptacles, exhaust fans, ceiling fans, water heaters and other appliances
• Windows and doors including screen door track mechanisms, check and repair locks, repair hinges, patch drywall and mount towel holders
• HVAC systems and equipment, lighting and sound controls
• Swimming pool and spa
• Ensure that buildings and equipment are maintained in a safe, clean and orderly condition in accordance with health, safety, and fire regulations as directed by management.
• Respond to unusual conditions and situations which may endanger mechanical functions or operations of the resort; report to Manager of Facilities as needed.
• Maintains safe and healthy work environment by following standards and procedures; complying with legal codes and regulations.
• Perform all duties of a Maintenance Technician when needed.
• Updates job knowledge by participating in educational opportunities; reading technical publications, attending classes and obtaining the necessary certifications within a specified time frame.

This job summary is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by their supervisor or management.

QUALIFICATIONS:

• A minimum of three years of resort or hotel maintenance experience a plus, including supervisory experience.
• High school diploma (or equivalent).
• Ability to work independently. Sense of urgency, with appropriate.
• Ability to direct the work of others
• Problem-solving and trouble-shooting skills.
• Technical leadership and understanding.
• Working knowledge including but not limited to general carpentry, plumbing, HVAC, and/or electrical with specialized knowledge in several areas.
• Strong knowledge and attention to detail on maintenance operations
• General knowledge of the tools, methods and materials used in building maintenance work.
• Ability to use a variety of hand tools and equipment, measure distance and calculate quantities, and read blueprints.
• Ability to communicate effectively in both oral and written form, receive and give instructions, and prepare work orders and reports, including via the use of a computer or other device.
• Ability to work respectfully and productively with all staff, always maintaining a high degree of professionalism and camaraderie.
• Strong interpersonal skills.
• Punctuality, dependability, and flexibility are critical.
• Ability to work under pressure with a high level of patience.
• Stable and progressive work history; strong work ethic.
• Ability to pass drivers background check, operate light to heavy machinery, vehicles, and equipment.
• Certified Pool/Spa Operator (CPO) Certificate a plus.
• Must have reliable transportation; reliability and punctuality are critical.
• Must be able to work flexible schedule to include nights, weekends, weekdays and holidays.
• Ability to stand for eight or more hours per day, sit, reach, lift, bend, kneel, stoop, climb, push and pull items weighing up to 40 pounds.
• The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

If you require a reasonable accommodation during the application process or to perform the essential functions of this position, please contact the Human Resources Department.

Ojo Spa Resorts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.