The responsibilities of the Complex Director of Sales and Marketing include but are not limited to:

• Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication
• Ability to book new group and catering business
• Ability to oversee a sales team and execute sales goals for each individual
• Ability to communicate to ownership as needed and develop action plans
• Develop group and catering offers on a regular basis and assist in marketing as needed
• Ability to drive digital marketing and social media strategies and execute as needed
• Assumes the responsibility for set-up and execution of events as needed
• Works with client directly to form Banquet Event Orders allowing the group to accomplish their goals as needed
• Assist with other areas as assigned by the General Manager, and Vice President of Sales and Marketing
• Ability to log all sales related activity in the sales software system
• Ability to utilize onsite reservation system StaynTouch and Delphi FDC preferred to manage group reservations
• Some weekend office coverage as needed

• 2 yrs. of hotel sales experience
• Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome
• Well organized and detail oriented
• Ability to work independently
• Display initiative, perseverance and analytical skills
• Effective communication
• Professional and ethical  
• Displays enthusiasm
• Excellent customer service skills
• Team player and ability to get along with others
• Available to meet guests which may include weekends
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

EEOC Statement: Stepstone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.