Job Type
Full-time
Description
- Lead and manage a team of Operations Managers and Supervisors across multiple locations within the region
- Develop and execute operational strategies that align with company goals and standards, while driving continuous improvement
- Conduct monthly General Management meeting to update, coach and train of new processes and procedures
- Accountable for all store repairs, cleanliness, and upkeep
- Assist with issues POS / Printers / ADT alarm / Health Inspection / Speed tab (App)/Jolt
- Monitor and analyze key performance indicators (KPIs) to assess the efficiency, productivity, and quality of operations
- Collaborate with cross-functional teams to implement process enhancements, streamline workflows, and ensure optimal resource allocation
- Ensure consistent adherence to company policies, procedures, and operational guidelines across all locations
- Foster a culture of teamwork, accountability, and performance excellence within the regional operations team
- Monitor inventory levels and ensure accurate stock management across locations.
- Identify opportunities for cost reduction and revenue growth within the region
- Address operational challenges and implement solutions in a timely and effective manner
- Provide regular reports to senior management on regional performance, challenges, and opportunities
- Assess for Core 5
- Conduct weekly onsite visits 3-4 times a week
Requirements
- Bachelor’s Degree and/or applied equivalent.
- A minimum of 3 to 5 of experience in the Hospitality and/or Coffee/Tea Operations preferred
- Excellent Presentation skills; Computer skills; Written and Verbal communication skills
- Proven ability to work various projects simultaneously and prioritize the
- most critical, wide degree of creativity and flexibility
- Travel up to 75 %
Salary Description
starting at $90,000