Inside Sales – Data/Sales Operations Analyst

Exempt

Summary: The Inside Sales – Data/Sales Operations Analyst is responsible for analyzing and managing pricing, sales, inventory, and operational data to support strategic business decisions for BITZER North America. This role partners closely with Product Management, Sales, Finance, Purchasing, and Operations to develop pricing strategies, maintain reporting tools, and improve profitability. The position evaluates manufacturing costs, market trends, and customer segmentation to establish competitive pricing models and discount structures. The analyst also supports forecasting, budgeting, and inventory optimization efforts while ensuring data integrity across ERP systems. Success in this role requires strong analytical skills, attention to detail, and the ability to translate complex data into actionable business insights.

Reports To: Senior Product Manager

Duties & Tasks

• Analyze   market trends, competitor pricing, and sales performance to support pricing   decisions and strategic initiatives.
• Develop,   maintain, and update pricing models using ERP data, SQL queries, Excel, and   reporting tools.
• Evaluate   manufacturing costs including labor, materials, and overhead to improve   margins and identify cost-reduction 
• Calculate   and maintain customer pricing multipliers, discount structures, and   segment-based pricing strategies.
• Support   new product pricing by modeling projected costs and comparing against market   benchmarks.
• Generate   weekly, monthly, and ad hoc sales, pricing, and margin reports for leadership   review.
• Optimize   warehouse inventory levels by analyzing supply and demand trends to reduce   excess stock and improve fulfillment
• Maintain   data accuracy across pricing systems, ERP platforms, and reporting databases.
• Participate   in annual sales budget planning and provide analytical support for   forecasting processes.

Competencies (Knowledge, Skills & Abilities):

• Data      Analysis: Strong ability to interpret large data sets and identify      actionable trends.
• Pricing      Strategy: Knowledge of pricing models, multipliers, discount structures,      and margin analysis.
• Technical      Proficiency: Advanced Excel skills, Power BI reporting, SQL querying, and      ERP systems knowledge.
• Financial      Acumen: Understanding of cost accounting, budgeting, and manufacturing      economics.
• Communication      Skills: Ability to clearly present data insights to technical and      non-technical stakeholders.
• Problem      Solving: Strong critical thinking skills with the ability to recommend      process improvements.

Work Environment: 

· Primarily office environment with regular computer and desk work.

· Frequent collaboration with cross-functional departments in office and manufacturing settings.

· Occasional exposure to warehouse or production floor environments requiring safety awareness.

· PPE may be required when entering production or warehouse areas.

Physical Demands: 

· Prolonged sitting, typing, and computer use.

· Frequent walking between office and operational departments.

· Occasional standing during meetings or plant walkthroughs.

· May occasionally lift or carry items up to 15 pounds.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees are required to follow any job-related instructions and to perform job-related duties requested by management. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This Job Description does not imply an employment contract. BITZER US, Inc. is an at-will employer.

 Requirements

• Bachelor’s degree in Business, Finance, Industrial Engineering,      Supply Chain, or related field.
• MBA, CPA, Six Sigma, or data analytics certification preferred.
• Minimum 2+ years of experience in pricing analysis, cost accounting,      manufacturing analysis, or related role.
• Experience in industrial manufacturing, HVACR, or supply chain      environment preferred.
• Knowledge of ERP systems (SAP preferred), business intelligence      tools, and reporting systems required