POSITION TITLE: Part-Time Housing Navigator (limited two years)

LOCATION/NEIGHBORHOOD: 65 Laguna Street, San Francisco, CA 94102

San Francisco neighborhood – Hayes Valley, Upper mid-market

ON-SITE: On-site 3x week

DEPARTMENT: Community Support Services Department

REPORTS TO: Manager of Housing and Resource Programs

FLSA STATUS: Part-time, Non-exempt

FTE STATUS: .50

COMPENSATION: $28.00-$31.00 per hour

PUBLIC TRANSIT PROXIMITY: ½ block from F Line, 1 block from Bus lines 6 & 7

SCHEDULE: 24hrs/week Tuesday-Thursday

POSITION SUMMARY: 

Openhouse seeks a dynamic, compassionate person rooted in the spirit of community service who feels passionate about working with elders. Openhouse believes housing is healthcare and a human right. The Temporary Housing Navigator provides information and assistance for older adults and adults with disabilities with a focus on housing. In addition to being a neighborhood hub for services, the Openhouse is a city-wide resource for Lesbian, Gay, bisexual, Transgender, and Queer (LGBTQ) older adults and adults with disabilities. The Temporary Housing Navigator assesses the needs and capabilities of individuals, provides current information on opportunities and services available within the community, follows up as necessary, and documents the provision and outcomes of services to ensure program effectiveness and achievement of objectives. They work in collaboration with the Openhouse Community Support Services team. The Housing Navigator models Openhouse’s commitment to a trauma-informed, person-centered, affirming approach to providing services and building community.

This role is funded through a two-year grant. Employment is contingent upon the continuation of grant support, and the position is not expected to continue beyond the grant period.

ABOUT OPENHOUSE: 

Openhouse was founded in 1998 to empower Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) older adults to overcome the unique challenges they face as they age by providing LGBTQ+ welcoming housing, resources, high-impact direct services, and innovative community programs. As a result, Openhouse reduces isolation and empowers LGBTQ+ older adults to improve their overall health, well-being, and economic security. We are a dynamic and entrepreneurial on the leading edge of the growing field of aging services for LGBTQ+ older adults at the local, state, and national levels. Openhouse believes in manifesting opportunities with, and not just for, LGBTQ+ older adults to build and reconnect with community by providing housing, direct services, and community programs.

Openhouse is committed to building a diverse, inclusive, and equitable workplace. We encourage applications from people of all backgrounds, including but not limited to candidates who identify as women, people of color, members of the LGBTQIA2S++ community, and individuals across the gender spectrum. We recognize that systemic inequities may discourage some candidates from applying unless they meet every qualification listed. If you believe your skills and experiences align with the role and you are passionate about our mission, we encourage you to apply. We value the unique perspectives and talents that each individual brings to our organization. Openhouse is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by law.

DUTIES AND RESPONSIBILITIES:

1. Housing Related Duties

•Manage and input data collected from housing navigation intakes, housing action plans, and follow-up calls into internal and external databases.

•Collaborate with the Housing and Resource Navigation Team and Community Support Services staff, including the Director of CSS to ensure contract deliverables are met.

•Provide housing counseling during a four-hour drop-in clinic every Tuesday.

•In one-to-one housing counseling sessions, provide an overview of housing availability, review screening criteria for affordable housing, including income eligibility requirements, availability of security deposit, credit check and criminal background check.

•Advocate, as needed, directly with landlords, property management, and housing agencies on behalf of community member; or identify appropriate advocacy services such as Tenant’s Rights, Eviction Defense Collaborative, or other legal resources.

2. Relationship Building with Community Organizations

•Develop relationships with community organizations with shared values and beneficial resources and encourage coalition-building to provide the community with holistic care, including attending partnership meetings such as the LGBTQ Community Partnership, etc.

•Cultivate collaborations with staff in organizations providing housing, health, HIV and social services which serve older adults to build service referral and housing placement networks.

•Promote ADRC & Housing Assistance Program to LGBTQ senior communities and community partner organizations through outreach.

3. Other Duties as Assigned

DESIRED QUALITITES AND SILLS:

The ideal candidate for the position will be able to demonstrate:

•Spanish speaking fluency (preferred)

•Good problem-solving skills, the ability to prioritize multiple tasks, and strong, non-judgmental communication using a harm reduction approach.

•Motivation to be of service to LGBTQ elders and adults with disabilities.

•Ease with using and learning new technology, especially for data entry.

•Knowledge of and experience with San Francisco’s senior and wider housing system and San Francisco resources.

•A community-centered approach to service delivery, professional boundaries, and willingness to engage community members in difficult conversations.

•An understanding of data tracking and reporting to measure outcomes and ensure compliance with contract requirements.

DESIRED EDUCATION/EXPERIENCE:

•At least two years of experience working with older adults and/or adults with disabilities.

•Exceptional communication and presentation skills relating to older adults, adults with

disabilities, their caregivers, families, families of choice and health professionals.

•Sensitivity to and knowledge of the unique life experiences, challenges, and strengths of LGBTQ older adults and adults with disabilities.

•Experience working with people who are unhoused.

•Sensitivity to and knowledge of the unique life experiences, challenges, and strengths of the communities supported by Openhouse’s mission.

•Reporting: This role reports to the Lead Housing and Resource Navigator and Director of Community Support Services.

•Existing relationships with community providers, including case managers, and other health care and social service organizations and workers.

PHYSICAL REQUIREMENTS:

· Full COVID vaccination required (or approved accommodation).

· Physical skills and ability to participate in event and program planning and execution, and ability to be independently mobile in the community.

WORKING CONDITIONS & REQUIREMENTS

•Must be available to attend and work occasional events outside of standard work hours, including:

•Occasional evening meetings and events

•Community events throughout the year

•Must be able to travel locally to meetings or offsite events.

•Must be able to operate a computer and other common office machinery such as a copier/printer up to eight hours/day daily.

•Must be able to work in a shared office space, with moderate levels of noise.

COMPENSATION: Starting range is $28-$31 hourly. Compensation is commensurate with experience. This is a full-time (1.0 FTE) non-exempt position. Openhouse offers a dynamic, vibrant, collaborative and supportive work environment.

TO APPLY: E-mail cover letter and resume detailing your qualifications and interest in the position to HR@openhousesf.org. No phone calls please.

Pursuant to the San Francisco Fair Chance Ordinance and the California Fair Chance Act, Company will consider for employment qualified applicants with arrest and conviction records. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to the applicant. After making a conditional offer and running a background check, if Company is concerned about a conviction(s) that is directly related to the job, the applicant will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. More information about the Fair Chance Act can be found by visiting https://calcivilrights.ca.gov/fair-chance-act/

Openhouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status,

genetics, protected by federal, state or local laws.