Responsibilities:

Responsible for daily operations of the Order Team to ensure all Customer Orders are received and processed in a timely and accurate manor. Responsible for support Regional Sales Managers (RSM) with customer data and information relating to customer accounts. Must provide exceptional Customer Service and proactive communication to Customers regarding their Sales Orders. Will generate and track Purchase Orders.

Skills and Qualifications Required:

• Order Processing
• Process Customer Orders
• Be knowledgeable on product options and configurations to support Customer Orders.
• Maintaining strong relationships with Customers/ Regular Customer communication: answering questions, status updates
• Warehouse Operations support
• Inventory Control and Management
• Processing Orders on a FIFO (First In First Out) Basis.
• Experience with Cycle Counts, Annual Inventory Counts, Creating/ Submit Purchase Orders, Process GRVs (Good Receiving Value)
• Freight and Logistics Support
• Managing LCL Shipments (Less than Container Load)
• Creating Customs Documents for International Shipments
• Processing Parcel Shipments on UPS/USPS
• Requesting quotes for special shipping (ie. Air Freight)

Education: HS Diploma

Certifications and Licenses: None Required