Provide technical support across metallurgical characterization, failure analysis, and manufacturing operations. This role focuses on evaluating materials performance, supporting new alloy development, and validating industrial-scale processes.

You will assist in characterizing grinding media, clamping systems, and heat treatments, while supporting plant operations through testing, inspections, and data-driven analysis. The position also contributes to scaling alloys between facilities and validating performance through field trials and Customer Concern Report (CCR) processes.

Key Responsibilities

Technical & Analytical Support

• Support failure analysis activities with the Senior Metallurgical Engineer, including report preparation and presenting findings to internal teams and customers. 
• Perform metallurgical characterization of materials using laboratory and field data. 
• Analyze performance data using statistical tools to compare prototypes against baseline or customer expectations. 

Laboratory & Testing Operations

• Maintain, calibrate, and standardize laboratory equipment. 
• Ensure laboratory organization, cleanliness, and proper stocking of consumables (5S principles). 
• Generate clear, reproducible documentation, models, and technical reports. 

Product Development & Prototyping

• Coordinate prototype manufacturing with plant personnel, ensuring traceability and documentation. 
• Oversee prototype testing, characterization, and implementation of new practices. 
• Support development of baseline products for R&D testing. 

Field Trials & Customer Support

• Assist in planning and executing field trials at customer sites, including inspections, measurements, and prototype evaluations. 
• Participate in root cause investigations and recommend corrective actions. 
• Support Customer Concern Report (CCR) processes and on-site inspections. 

Cross-Functional Collaboration

• Work closely with commercial teams, plant operations, quality, and product management. 
• Coordinate activities within the Metallurgical Laboratory based on organizational priorities. 
• Interface with customers and external laboratories as needed.

Key Competencies

• Analytical thinking and problem-solving (statistical tools such as Minitab statistical software preferred) 
• Ability to manage multiple projects across different sites 
• Strong safety awareness in plant and mining environments 
• Initiative, ownership, and autonomy 
• Effective collaboration with technical teams and plant personnel

Position Requirements

• Bachelor’s degree in Metallurgical, Materials, Mechanical, Chemical Engineering, or related field (Master’s preferred) 
• 3–5 years of experience in product development, technical service, or applications engineering (foundry/mining preferred) 
• Knowledge of wear mechanisms, metallurgy, and fracture behavior of cast/forged products 
• Experience executing field trials in industrial environments 
• Hands-on experience with: 
  • Sample preparation 
  • Hardness testing 
  • Dimensional inspection 
  • Basic metallography 
• Strong written and verbal communication skills 
• Ability to work in industrial environments (indoor/outdoor) and lift up to 50 lbs