Per Diem Residential Support Staff

REACH Beyond Domestic Violence, Inc.

About REACH Beyond Domestic Violence:

REACH Beyond Domestic Violence is a non-profit organization providing safety and empowerment to survivors of abuse. We believe that everyone deserves to live free from fear and violence, and that centering survivor voices is one of the best ways to create healthier, more informed communities. Our work is inclusive of all survivors including women, men, children, and the LGBTQ community and has no income or other requirements to access services, apart from being a survivor of domestic violence. Resources that we offer include a 24-hour hotline, emergency shelter, support groups, legal advocacy, specialized children’s and family's services, community-based survivor advocacy programs and prevention programs including community education and training.

At REACH, we strive every day to lead by example. The trust our survivor clients place in us is built off the trust we place in each other. We support each other through collaboration, accountability, and a shared belief that lasting change is possible. Together, we challenge harmful norms, embrace diversity and inclusion, and educate both individuals and communities so we can prevent, and ultimately end, domestic violence.

Job Title: Per Diem Residential Support Staff

REACH’s Residential Program is a fully staffed, 8-bedroom, home-like building offered to survivors of domestic violence who need shelter. In alignment with our values, REACH refers to our residential space as “the house” and those living in the house as “guests”. Due to the demand for both shelter space and lack of affordable housing in the Commonwealth, the house is always full, and guests often stay for extended periods. Guests include adults and children, and the number of children among the eight families can vary significantly. Our work is inclusive of all survivors including women, men, children, and the LGBQ/T community. The program is staffed by a full-time director, associate director, advocates, full and part time milieu staff and volunteers. All staff work from REACH's core values as described on our website, https://reachma.org/who-we-are/ 

Key Responsibilities:

• Answer hotline calls and provide crisis intervention, safety planning, support, information, and referrals to callers as appropriate.
• Provide emotional support, safety planning and information to guests.
• Assist new guests with the admission process and introduction to the house.
• Assist guests with referrals, advocacy, support, and safety planning.
• Transport guests as appropriate for appointments and basic needs, including to and from the pick-up /drop- off location.
• Provide milieu management including working with guests around house guidelines relating to community living and curfew.
• Ensure safety of the house and guests by completing periodic rounds of the house and property.
• Manage conflicts and engage in crisis intervention as required and in accordance with REACH policies and philosophy.
• Complete any required paperwork or documentation, including intakes, assessments, incident reports and communication logs.
• Communicate any individual or group concerns, needs, information sharing when transitioning the shift, both verbally and with appropriate written information in the logs and utilizing backup staff as appropriate.
• Engage in practices and policies consistent with REACH’s model of focusing on overall wellbeing by providing trauma-informed, strengths-based services.
• Work as part of a team to support house operations, facilities maintenance, and day to day residential needs.
• Attend Residential Program staff meetings.
• Keep informed of relevant house information through email communication.
• Other duties as assigned by the Director of Residential Programs.
• Other duties as assigned by supervisor or leadership. 

All staff at REACH commit to:

• Working to ensure that REACH’s values are demonstrated in the policies and procedures of the organization, every day. 
• Working in collaboration with colleagues in other programs at the organization, participating with internal committees, and engaging with external and coalition work related to the role and/or the organization.
• Participating in staff meetings, weekly professional supervision, and monthly clinical supervision. 

Benefits and Compensation

This is a per diem, part-time, hourly, non-exempt position. The compensation ranges from $19-$25 depending upon language, skills, and experience. 

• Benefits include: 
• Optional retirement plan with employer matching up to 3% of salary contributed. 
• Sick time is accrued at 1 hour for every 30 hours worked.

REACH is an equal opportunity employer and provides an inclusive work environment.

Work Schedule

• This is an hourly, non-exempt position. 
• This is a per diem hourly position. We are currently looking for someone to work any shifts that become available as the schedule varies including evening, weekends, holidays, and overnights. Exact shifts depend on the program’s needs.
• This position is required to work at least two shifts the week of July 4. 
• This position reports to the Director of Residential Programs.

Requirements

• REACH provides individualized services from a trauma informed perspective and seeks staff members who are able to be flexible and aware of each person’s unique experiences and strengths.
• Staff must be punctual and reliable. 
• Experience working in a residential setting is preferred.
• Bilingual strongly preferred.
• Must be able to regularly lift and move 25 pounds to assist guests in moving in and out of the house and occasionally lift and move 50 pounds.
• Must complete REACH’s comprehensive 35-hour domestic violence training. Documentation of similar training from another organization may be considered to satisfy this requirement. 
• Commitment to the philosophy and mission of REACH
• Candidates will be asked to submit to periodic background checks. 
• Candidates must have a valid driver’s license and a car and be willing to drive survivors working with REACH’s program for appointments. REACH provides mileage reimbursement at the IRS rate.