Description: Director, People & Engagement

Classification: Full-Time, Exempt

Reports to: Chief Financial and Administrative Officer, CFAO

Date: June 2026

MISSION: Futuro Health launched in 2020 to address the critical shortage of workers in the healthcare sector. Our nonprofit mission is to improve the health and wealth of communities by growing the largest network of allied healthcare workers in the nation. Initially funded by a $130 million investment from Kaiser Permanente through a collective bargaining agreement with SEIU-UHW, Futuro Health has since grown to have a portfolio of funders, grants and contracts to do our work that is life changing. Every year, thousands of diverse adults become Futuro Health Scholars and pursue training to earn their credentials for a wide array of in-demand allied healthcare roles. What sets Futuro Health apart is our comprehensive approach to supporting Futuro Health Scholars throughout their education journey and our deep expertise in the healthcare sector. We address the healthcare workforce shortage by personalizing education journeys for diverse adults to enter into allied healthcare careers at low or no-cost. More on Futuro Health can be found at www.FuturoHealth.org.

OUR VALUES

• Scholar Centered: We keep Scholars and equity at the center of our work.
• Quality Solutions: We design quality solutions that are agile, inclusive, and scalable – for employers, partners, and communities.
• Data-Driven Innovation: We continuously improve and innovate – and use data to inform our decisions.
• Future Focused: We look toward the future and embrace new opportunities.
• Collaborative: We earn and maintain trust through collaboration and acting with integrity and accountability.
• Culture Matters: We steward our culture – and empower team members to contribute meaningfully. 

Why Should You Join Futuro Health: Do you seek to change lives for the better? Do you want a role in a nonprofit focused on designing solutions and bringing direct services to make a difference to Scholars, communities and the nation? Have you shown grit when it comes to taking on challenges and pushing forward to resolution? Our team of talents share a commitment to Futuro Health’s nonprofit mission. We celebrate the opportunity to transform lives through our purpose-driven work. We bring our skillsets, a can-do attitude, and a collaborative approach to our everyday work of forging workforce development models that apply best practices. We know it takes collective effort to design adult-friendly, inclusive, agile, and scalable solutions that meet the big challenges of the day -- ranging from worker shortages, social and economic mobility, to equity in care. If these qualities speak to you, apply to become part of the Futuro Health team.

Position Summary: The Director of People & Engagement is a strategic, mission-driven leader responsible for shaping and advancing Futuro Health’s people strategy across a multi-state organization in service of improving the health and wealth of communities. In close partnership with the executives and the rest of the leadership team, this role drives strategic impact by aligning talent, culture, and scalable people systems with organizational priorities—supporting growth, performance, and long-term sustainability while safeguarding Futuro Health’s strong, values-based culture. Anchored in high emotional intelligence, the Director of People & Engagement serves as a trusted advisor on complex people matters, applying empathy, sound judgment, and accountability. This role is ideal for a seasoned people leader with deep HR expertise, experience supporting fully remote and growing organizations, and a strong desire to contribute senior-level leadership within a mission-driven nonprofit.

Essential Job Functions:

People Strategy & Business Enablement

• Translate organizational priorities into actionable people strategies that support growth, execution, and impact.
• Partner with executive leadership to anticipate workforce needs, identify risks, and build plans that enable business outcomes.
• Ensure organizational design, roles, and capabilities are aligned with strategic goals.

Talent Management & Bench Building

• Lead end-to-end talent strategies including workforce planning, recruitment, onboarding, development, and retention.
• Build a strong internal talent bench through succession planning, leadership development, and career pathway design.
• Strengthen manager capability in coaching, performance management, and team leadership.

Employee Relations & Complex Situations

• Serve as the lead advisor on sensitive and complex employee relations matters, applying sound judgment and discretion.
• Navigate difficult personnel situations with clarity, fairness, and a focus on organizational health.
• Equip managers to address issues early, constructively, and consistently.

Performance & Accountability

• Drive a performance culture grounded in clear expectations, regular feedback, and accountability.
• Oversee performance management processes that are practical, consistent, and aligned with organizational values.
• Support leaders in addressing underperformance and making tough decisions when needed.

People Operations, Systems, Compensation & Benefits

• Oversee core HR operations including HRIS, compensation and benefits management, policies, retirement plan, and compliance.
• Ensure systems and processes are efficient, scalable, and aligned with the organization’s people strategy.
• Manage vendor relationships and continuously improve the employee experience through streamlined operations.

Compliance & Risk Management

• Maintain strong compliance with federal, state, and local employment laws and nonprofit requirements.
• Proactively mitigate risk while avoiding unnecessary bureaucracy or process burden.
• Balance legal requirements with practical, people-centered solutions.

Culture & Engagement

• Steward and strengthen organizational culture, ensuring Futuro Health’s mission and values are consistently reflected across performance, collaboration, and employee experience.
• Lead enterprise-wide engagement efforts, including All-Hands planning, and serve as a trusted, visible connector for employees around culture, connection, and belonging.
• Partner with leaders to build high-performing, inclusive teams that drive engagement, accountability, and long-term talent retention.

Qualifications:

• 8–12+ years of progressive leadership experience in human resources, talent, or people operations, with at least 3–5 years in the lead HR role of an organization.
• Experience in a nonprofit or mission-driven organization of comparable size and complexity (approximately 100–200 employees preferred), with the ability to balance mission, growth, and operational rigor.
• Demonstrated success putting in place and leading people strategy in a multi-state, fully remote environment while fostering connection, engagement, and shared accountability.
• Ability to align people strategies with organizational goals, using data, insight, and thoughtful judgment to drive measurable outcomes while considering the human impact of decisions.
• Strong judgment and experience navigating complex employee relations and organizational challenges, bringing empathy, fairness, and discretion to sensitive situations.
• Proven track record of developing talent and leaders, including performance management, leadership coaching, and building manager capability at all levels.
• Experience overseeing core people operations in a multi-state organization, including HR systems (Paylocity preferred), benefits, retirement plans, compensation programs and benchmarking (Salary.com preferred), performance management, and compliance. Experience in payroll process a plus. 
• Working knowledge of payroll processes, multi-state taxation, and wage and hour compliance to ensure accurate implementation of HR-led compensation and pay changes.
• Exceptional interpersonal and influencing skills, with the ability to build trust, listen deeply, and partner effectively with employees, leaders, and external stakeholders.
• Strong proficiency in HRIS and people systems, with the ability to leverage data, analytics, and emerging AI-enabled tools to generate insight and improve effectiveness; working knowledge of Microsoft 365 productivity tools and environment.
• Budget management experience, including resource allocation and financial stewardship.
• Thrive in a highly collaborative organization with hands on execution within a small, high impact team.

Leadership Profile:

• Business-minded: Understands that people strategy exists to enable organizational success.
• Pragmatic: Balances ideal practices with what works in real-world conditions.
• Courageous: Willing to address difficult issues directly and constructively.
• Systems thinker: Connects talent, structure, and operations into a coherent whole.
• Builder: Invests in people, develops leaders, and strengthens the organization over time.
• Low-ego, high integrity and impact: Focused on outcomes, not optics.
• Warm and approachable leader: Fosters trusted relationships and creates a sense of support and psychological safety.
• Resides in Pacific, Mountain or Central time zones.

Education: Bachelor's degree required. Master’s degree preferred in Human Resources, Business Administration, or a business-related field. SHRM-SCP or SPHR certification preferred.

Supervisory Responsibility: This role includes direct supervisory responsibility and is expected to provide mentorship, coaching, and leadership support to strengthen individual and team effectiveness.

Work Environment/Travel: This is a remote role with occasional travel required as business needs dictate, including meetings, conferences, and organizational events. Participation in these in-person gatherings is critical to strategic alignment, cross-department collaboration, culture building, and overall organizational effectiveness, which cannot be fully achieved in a virtual setting. Reasonable accommodations will be provided in accordance with applicable law.

Physical Demands: Able to sit, stand, and type for long periods of time. Ability to work irregular hours including after hours and weekends although this will be infrequent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Position Type: This position is full-time, exempt. The hours may include weekends, nights, and holidays. 

Comprehensive Benefits: These excellent benefits are designed to enhance you and your family's well-being and support your success.

• Platinum Tier Medical Plans: Choose from PPO, HMO, and HDP options, all fully paid by Futuro Health.
• Dental and Vision Plans: Comprehensive coverage, fully paid by Futuro Health.
• Life and AD&D, Long and Short-term Disability, and EAP: Fully covered by Futuro Health to ensure your peace of mind.
• 401K Plans: Traditional and Roth Safe Harbor Plans with a 100% match up to 4% of employee contributions (subject to IRS limits). Immediate vesting.
• Flexible Spending Accounts: Options include FSA, HSA, and Limited FSA Plans.
• Voluntary Ancillary Benefits: Additional coverage for hospital stays, critical illness, accidents, legal services, identity theft protection, and pet care.
• Reimbursements: Mobile phone, internet, and gym membership costs.
• Wellness Programs: Access to a variety of wellness initiatives to support your overall health.

Equal Opportunity: Futuro Health is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.