Supports the Company Quality Systems to ensure compliance with Company requirements, customer requirements, and applicable regulatory standards. Responsible for executing and improving quality practices, supporting production, and delivering results consistent with the Quality Systems. Ensure worker safety and compliance with environmental regulations.
Support the implementation and maintenance of Company quality systems in accordance with internal procedures, customer requirements, and applicable standards (ISO 9001, AS9100, ISO14001, ISO45001, NADCAP Material Testing)
Execute quality system activities including:
- Document control support
- Nonconformance management
- Customer complaints
- Root cause analysis and corrective action
- Supplier management
Interface with production to ensure product quality and process compliance:
- Review in-process and final inspection results
- Support disposition of nonconforming material
- Drive timely entry and closure of quality events
Participate in internal and external audits:
- Support audit preparation and execution
- Assist in response development and corrective action follow-up
Support customer and supplier quality activities:
- Assist with customer inquiries, complaints, and corrective actions
- Participate in supplier qualification, audits, and performance monitoring
Collect, analyze, and report quality data:
- Track key quality metrics (scrap, rework, defects, trends)
- Support reporting for monthly, quarterly, and annual quality reviews
Participate in evaluation of new products and processes to ensure quality and compliance
Support development and improvement of procedures, work instructions, and quality documentation
Work closely with laboratory and production teams to ensure testing, inspection, and certification requirements are met
Promote a culture of safety, environmental compliance, and continuous improvement
Reports to: Quality Manager
Direct Reports: None
Performance is evaluated based on:
- Timely and effective resolution of quality issues
- Accuracy and completeness of quality documentation and records
- Contribution to continuous improvement initiatives
- Support of audit readiness and compliance
- Alignment with safety, environmental, and quality system requirements
- BS – Chemistry, Metallurgical Engineering, Materials Science or similar technical discipline, or equivalent experience
- Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook), SPC software (Minitab, JMP, etc.)
- Strong analytical, problem-solving, and communication skills
- Ability to work effectively with cross-functional teams (production, lab, engineering, suppliers, customers)
- Will consider strong entry-level candidates with internship or co-op experience, 2–5 years of experience in a manufacturing quality environment preferred
- Working knowledge of quality systems (e.g. ISO 9001, AS9100, ISO/IEC 17025, NADCAP) preferred
- ASQ Certified Quality Engineer, AS9100 and/or ISO9001 certified internal auditor, Lean 6s experience preferred
- Ability to read, speak, hear, and understand English throughout each day
- Ability to frequently stand, walk, sit, handle documents, and perceive depth/ colors accurately
- Ability to occasionally lift/ carry 25 pounds and use foot controls to drive around company campus