The Quality Manager is responsible for overseeing product quality across manufacturing and field operations. This role monitors in-process and pre-shipment quality, manages field-reported concerns, drives root cause analysis, and implements corrective actions to improve product quality, customer satisfaction, and operational performance.

Responsibilities

• Monitor and evaluate product quality throughout manufacturing and   prior to shipment. 
• Ensure compliance with company quality standards, specifications,  and procedures. 
• Partner with production teams to identify defects and implement   corrective actions. 
• Serve as the primary point of contact for field-reported quality  concerns. 
• Investigate quality issues, perform root cause analysis, and   coordinate resolutions. 
• Monitor shipping-related issues, including short shipments,  mis-shipments, and damaged goods. 
• Partner with warehouse, logistics, and operations teams to implement  corrective and preventive actions. 
• Collect, analyze, and interpret quality, service, and shipping  performance data. 
• Maintain quality reporting dashboards and performance metrics. 
• Lead corrective and preventive action (CAPA) initiatives. 
• Identify trends and implement continuous improvement projects. 
• Support the development and maintenance of quality standards,   processes, and procedures. 

• 3–5+ years of experience in quality, manufacturing, operations, or a  related field preferred. 
• Experience in metal manufacturing, metal fabrication, roll forming,   construction materials, or building products industries preferred. 
• Experience working with manufacturing equipment, production   machinery, and quality control processes. 
• Strong experience with root cause analysis and problem-solving  methodologies. 
• Familiarity with shipping, warehouse, and logistics processes  preferred. 
• Strong analytical, organizational, and communication skills. 
• Proficiency with Microsoft Office, including Excel. 
• Experience with ERP systems preferred. 
• Continuous improvement experience preferred. 
• Ability to analyze data, identify trends, and implement process  improvements. 
• Strong cross-functional collaboration and project management skills.      

Why Join Spectra?

For more than 45 years, Spectra Gutter Systems has been a trusted leader in the manufacturing and distribution of aluminum rainware products across North America. We are committed to creating a workplace where employees feel valued, supported, and empowered to grow. At Spectra, you'll join a team that values integrity, innovation, safety, and customer service while providing opportunities for career development and long-term success.