Reporting to the Peer Support Supervisor provides peer-based recovery support to individuals  with mental health, substance use, and co-occurring disorders. Using lived experience in  recovery, the CPSW builds trust, promotes hope, and supports individuals in achieving their  personal recovery goals. This position serves individuals who may have experienced  homelessness, incarceration, or justice involvement and works collaboratively as part of an  interdisciplinary treatment team.  

DUTIES AND RESPONSIBILITIES:

1.  Support clients during crises and provide relapse-prevention assistance
2.  Share lived experience appropriately to support hope and engagement.  
3.  Educate the participants on behavioral health, promoting healthy resources and daily  skills training to provide the highest quality person-centered care.  
4. Liaison with family, friends, partners, and outside resources to create a supportive  environment and ensure continuity of care.  
5. Participates in weekly clinical meetings and staffing.  
6. Participate in supervision, training, and ongoing professional development.   
7. Provide services to both youth and adults across various treatment settings  
8. Respond to emotional support crisis during nights, weekends, or on-call shifts  
9. Familiarity with community resources, including mental health, social, financial,  educational, housing, employment, childcare, and other support that may be required.  
10. Facilitate peer-led groups and structured recovery activities.  
11. May use personal vehicle to transport clients to: Appointments, Recovery-related  activities, Community resources  
12. Provide assistance to Santa Fe Recovery programs as needed  
13. Respond to community-based crisis calls as part of a mobile response.   
14. Operate a company vehicle when responding to crisis situations.   
15. Carry and manage the mobile crisis phone during assigned shifts.   
16. Participate in on-call rotation, providing 24/7 coverage as scheduled.   
17. Support de-escalation and connection to services during crises.   
18. Maintain Professional boundaries in the peer support role  
19. Ensure all documentation is completed in a timely manner  
20. Maintain availability to work evenings, weekends, and on-call shifts.  
21. Perform other duties as assigned  

SKILLS/KNOWLEDGE/ABILITIES:  

1. Excellent written and verbal communication skills with the ability to effectively communicate with diverse populations 

2. Cultural and diversity understanding and awareness  

3. Working knowledge of Microsoft Office Suite and comfort using mobile apps and web-based platforms.  

4. Advanced knowledge of HIPAA and confidentiality  

5. Advanced knowledge of behaviors and emotions related to addiction  

6. Advanced knowledge of community and referral resources for clients’ diverse needs  

7. Ability to analyze complex situations and make independent decisions  

8. Ability to document accurately and maintain timely records.  

9. Proficient use of standard office equipment and systems: phone, copier, the computer,  including Microsoft Office, Word, and Outlook tools.  

10. Critical thinking/problem solving  

11. Ability to manage a variety of tasks and organize workload  

12. Documents all client services in the Electronic Health Record  

13. Maintain effective professional relationships with all levels within the organization  

14. Familiarity with community resources, including mental health, social, financial,  educational, housing, employment, childcare, and other support that may be required.  

15. Ability to build rapport with clients  

QUALIFICATIONS:  

1. Valid NM driver's license and clean driving record (Required)  

2. Certified Peer Support Worker, Certified Youth Peer Support Specialist, or Certified  Family Support Worker (Required)  

3. Current CPR/First Aid Certification (or willingness to become certified)