JOB TITLE: BUSINESS OFFICE MANAGER 

JOB CODE: 5 

DEPARTMENT: ADMINISTRATION 

FLSA STATUS: NON-EXEMPT 

REPORTS TO: ADMINISTRATOR 

DATE OF LAST UPDATE: 02/28/2020 

JOB SUMMARY: The Business Office Manager maintains complete and systematic records 

of the financial transactions and a variety of other business office duties. 

ESSENTIAL FUNCTIONS: 

•  Reconcile Resident Trust Fund accounts 
•  Understand and adhere to the guidelines of “Residents Rights” and assure resident safety
•  Maintains effective communication with residents, families and facility staff 
•  Track all resident applicants who apply for Medicaid assistance 
•  Reconciliation of Resident Trust Fund accounts 
•  Continual review of outstanding balances and determining what steps to take to collect balances 
•  Maintenance of accounts as needed 
•  Performs and coordinates all collection efforts 
•  Prepare, edit, submit and track all claims to all payers 
•  Adjustment claims when necessary 
•  Maintains confidentiality of all information. 
•  Other duties as assigned 

QUALIFICATIONS: 

Required 

•  High school graduation or G.E.D.; two years of college level accounting courses are required or equivalent experience. 
• One to two years’ experience in accounts receivable or bookkeeping is preferred in the healthcare industry. 
• 1 year of experience billing Medicaid 
•  Knowledge of the healthcare industry 
•  Good interpersonal skills needed to effectively work with residents, families and outside agencies 

Preferred  

•  Experience with American Health Tech and or CASAMBA 
•  10-key recommended by touch, typing ability, including experience with computers 
•  Ability to organize, prioritize, and work within deadlines. 

PHYSICAL REQUIREMENTS: The ability to safely perform movements such as pushing, 

pulling, lifting, bending, kneeling, and reaching up to 25 pounds with or without reasonable 

accommodations. 

WORK SCHEDULE: As assigned, including some weekends, evenings and holidays. 

WORK ENVIRONMENT: General Office

Caraday Healthcare provides equal employment opportunities (EEO) to all Team Members and 

applicants for employment without regard to race, color, religion, sex, national origin, age, 

disability, genetics, or any other characteristic protected by law.