KEY RESPONSIBILITIES

Reception & Client Relations
• Professionally greet and assist visitors, ensuring an excellent first impression.
• Answer, screen, and direct incoming calls efficiently and courteously.
• Respond to general inquiries via phone, email, and in person.
• Maintain a well-organized and presentable reception area.
• Coordinate visitor check-ins and issue guest badges when required.

Administrative Support
• Manage incoming and outgoing mail, courier services, and package deliveries.
• Maintain office supplies inventory and place orders as needed.
• Coordinate and schedule meetings, including reserving conference rooms and setting up equipment.
• Manage and maintain the office calendar.
• Ensure kitchen and common areas remain clean, stocked, and organized.
• Assist in drafting and distributing internal communications, reports, and memos.
• Organize and maintain office files, both electronic and physical.
• Monitor and respond to general office emails.

Support for Accounting & Human Resources
• Provide clerical assistance to the Accounting Department, including invoice tracking and expense processing.
• Assist Human Resources with onboarding, interview scheduling, and personnel records.

 • Support payroll preparation by maintaining accurate employee documentation.
• Collaborate with HR on employee engagement initiatives.
• Coordinate internal company events and celebrations.

Travel & Vendor Coordination
• Assist in arranging employee travel and accommodations.
• Communicate with vendors to ensure timely service and compliance.
• Support coordination of Familiarization (FAM) trips.

General Office Management
• Ensure the office remains organized and professional at all times.
• Act as liaison between departments for general office needs.
• Assist with special projects and cross-functional support as required.

QUALIFICATIONS

• Previous experience in a front desk or administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel).
• Familiarity with basic HR and accounting practices is a plus.
• Ability to maintain confidentiality and professionalism.
• Positive, proactive, team-oriented attitude.