KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through two core portfolios: (1) Warrior Readiness, and (2) Warrior Care. We are a rapidly growing government contractor that has built a reputation for focused customer service, on-time performance, and continuous improvement. To demonstrate this, KSA has been awarded the Inc. Best Workplaces, a prestigious list of businesses recognized for value placed on company culture, standout worker benefits, and the prioritization of employee well-being every year from 2019 to 2025. KSA also earned recognition on the Best for Vets List by Military Times from 2019 to 2025 and garnered the Department of Labor “Hire Vets” Platinum Medallion Award from 2021 to 2025. 

Position Overview: This position supports the Vermont Army National Guard (VTARNG) Non-Clinical Case Management Services as a Medical Records Technician. The VTARNG Office of the Deputy State Surgeon requires Non-Clinical Case Management Services to promote fitness and personal wellness for operational readiness and deployability. The Medical Records Technician plays a critical supporting role in the case management team by maintaining accurate, complete, and compliant medical records for Vermont Army National Guard Service Members throughout their case management lifecycle.

Benefits:

• Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents)

• HSA / FSA Medical Plans

• PTO

• Flexible Work Environment and Encourage Work/Life Balance

• 401K with Company Match

• Observes all federal holidays

• Professional Development/Tuition Reimbursement Program

• Annual Career Development Process

Job Type: Full-time/Exempt

Location: VTARNG State Medical Detachment, Green Mountain Armory, Camp Johnson, Colchester, VT 05446. Telework authorized.

Anticipated Start Date: 12 July 2026

Position Responsibilities:

• Receive, log, scan, and file all medical documentation from Soldiers and their medical teams into appropriate electronic records (MEDCHART) and hard copy files within 3 business days of receipt.
• Upload medical documents for case-managed Soldiers into the Health Readiness Record (HRR) and stamp all medical documents for verification upon upload.
• Forward all logged medical documents to the Records Custodian within 3 business days; ensure no more than 10 late submissions per month and correct any missing/late documentation within one workday of discovery.
• Maintain Soldier medical records in strict accordance with Army Regulation (AR) 40-66, Medical Record Administration and Healthcare Documentation.
• Provide the Records Custodian or delegate with all relevant medical and dental documentation in a timely manner.
• Update and validate records and system information to ensure Soldiers with MRC3 and DRC3 profiles are entered into the eCase module.
• Provide a monthly report showing the number of profiles initiated, extended, and closed; report due by the 7th calendar day of the following month.
• Maintain automated referrals indicated in MEDCHART and provide monthly reports on cases adjudicated.
• Assist in preparing Soldier records for MEB/PEB boards, ensuring record reconciliation and file completeness are complete one workday prior to scheduled board.
• Coordinate with the Lead Case Manager to process medical records to and from mobilization sites; ensure medical records are ready for transfer 72 hours prior to Soldier mobilization date.
• Support Lead Case Manager in verifying accuracy of MEDPROS data before Medical Readiness Events.
• Communicate with Soldiers and unit personnel to confirm receipt and submission of medical documentation and follow-up records.
• Maintain HIPAA standards and guidelines; protect all Personally Identifiable Information (PII) in accordance with DoD and Army policy.
• Attend scheduled PHA and SRC/SRP events in support of case management services.

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in health information management, medical records, or related field preferred.
• Previous experience in medical records management, health information, or a clinical support environment.
• Ability to obtain a Common Access Card (CAC) and pass a Tier 1 background investigation.
• Ability to complete required training: AT Level 1, iWATCH, OPSEC Level I, and DoD Information Assurance Awareness.
• Proficiency with electronic health record systems and document management tools (MEDCHART, eCase, or similar).
• Strong attention to detail, organizational skills, and ability to meet recurring deadlines.

Preferred Skills/Experience:

• Previous experience supporting Army National Guard or Army Reserve medical readiness or records programs.
• Familiarity with AR 40-66, AR 40-501, AR 40-502, and MEDPROS.
• Experience using MEDCHART, eCase, MEDPROS, AHLTA, or related Army medical systems.
• Registered Health Information Technician (RHIT) certification or equivalent preferred.
• Strong written communication skills and ability to coordinate with Soldiers, providers, unit personnel, and government representatives.

KSA Integration is an equal opportunity employer.