Job Summary/Function:
The Development Data Assistant is a key member of the Development team with a primary responsibility for data entry, management and reporting, and supporting the work of the development team in donor cultivation/stewardship, marketing, special events and volunteer management. A vital element of this role is to maintain donor confidentiality and data privacy, along with accurate donor records within the Donor Perfect database, with a focus on promptly recording donations and producing timely letters expressing gratitude to contributors.
Essential Duties & Responsibilities:
Data Entry & Reporting
- Create and maintain donor database records, including merging duplicates, updating addresses, flagging deceased or moved donors, handling relationship coding, and soft credit tracking.
- Enter all daily receipts into Donor Perfect database.
- Generate donor acknowledgement letters and cards within 1-2 business days of receipt.
- Generate weekly, monthly, quarterly and annual development reports, and as directed.
- Prepare donor lists, digital and print mailings and reports.
· Process and track tribute and memorial gifts, including timely acknowledgment to both the donor and the honoree's family, with accurate flagging in Donor Perfect.
· Support annual fund and appeal mailings by pulling segmented donor lists, applying suppressions, and managing address updates prior to mail runs.
· Monitor and reconcile online giving platform data with Donor Perfect, identifying and resolving sync errors in a timely manner.
Event Support
- Support development events and functions.
- Work with Marketing staff to maintain website calendar, digital sign and weekly Breakfast Bytes.
- Support volunteer recruitment and placement process and time tracking.
- Monitor supplies of marketing materials and order as needed.
Volunteer Management
- Ensure that volunteer inquiries are responded to in a timely manner and potential volunteers are connected with programs based on agency needs.
- Work with HR to ensure proper background checks are completed for all volunteers having contact with JFCS clients.
- Represent JFCS at volunteer expos and other events to increase community engagement in the agency mission.
- Work with program directors to support volunteers as needed.
Other related responsibilities as assigned
Required Qualifications:
- High School diploma required. Associate degree or technical college preferred.
- Minimum of 1 years’ experience working in a data management position with direct experience in support of the fundraising function.
Knowledge, Skills & Abilities:
· Strong communication and problem-solving skills.
· Excellent time management and organizational skills.
· Proficiency in Microsoft Office and CRMs, such as Donor Perfect and Constant Contact.
· Ability to work independently while contributing to a collaborative team environment.
Commitment to cultural competency and working with diverse populations
Physical Requirements:
- Desk work with computer usage for extended periods
- Occasional irregular hours and capacity to work under pressure
· Full range of motion and corrected vision, hearing, and speech (or reasonable accommodations)