Join the Collision Center Team at Feldman Chevrolet of Lansing

We are currently seeking a highly organized, motivated, and customer-focused Office Estimator Assistant to join our growing Collision Center team. This position is ideal for someone who thrives in a fast-paced office environment, has strong communication skills, and enjoys supporting both customers and the body shop production team.

As an Office Estimator Assistant, you will play a key role in helping manage repair orders, customer communication, insurance coordination, scheduling, and daily administrative support for the collision center.

Responsibilities

• Assist estimators with daily administrative and customer service tasks 
• Greet and assist customers in person and over the phone 
• Schedule vehicle estimates and repair appointments 
• Help manage repair orders, supplements, and documentation 
• Communicate with insurance companies and customers regarding repair status 
• Upload photos, documents, and repair information into estimating systems 
• Coordinate with technicians, parts departments, and management to support workflow 
• Maintain organized files and accurate records 
• Assist in keeping office operations efficient and professional

Requirements

• Strong organizational and multitasking skills 
• Excellent communication and customer service abilities 
• Ability to work in a fast-paced environment with attention to detail 
• Basic computer and office software knowledge required 
• Previous automotive, body shop, dealership, or insurance experience preferred 
• Experience with estimating systems is a plus but not required 
• Positive attitude and team-oriented mindset 
• Professional appearance and dependable attendance 

Why Join Us?

• Competitive pay 
• Benefits package available 
• Opportunity for advancement within Feldman Automotive Group 
• Fast-paced, team-driven environment 
• Established, high-volume collision center 
• Supportive leadership and growth opportunities 

If you are looking to build a long-term career in the automotive industry while working in a professional office environment, we encourage you to apply today.

Feldman Automotive Group is an equal opportunity employer. We prohibit discrimination/harassment on the basis of race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.