The Quality Control (QC) Manager is responsible for ensuring that all installed systems, components, and assemblies meet or exceed customer specifications, project standards, and contractual requirements. This role plays a critical function in maintaining construction quality throughout the project lifecycle, with a strong emphasis on early detection of deficiencies, continuous monitoring, and proactive resolution to minimize end-of-project punch list items.
The QC Manager works closely with the Project Manager, Superintendent, site leadership, installers, and third-party inspectors to deliver a compliant, high-quality finished product.
Core Responsibilities
1. Quality Assurance & Compliance
- Thoroughly review, understand, and interpret customer specifications, standards, and mechanical installation (MI) drawings.
- Verify that all installed components comply with approved specifications, standards, and contractual requirements.
- Assist site leadership in ensuring installations align with customer expectations and project documentation.
2. Inspection & Auditing
- Conduct daily and weekly quality audits, with emphasis on pre-belt readiness inspections as conveyor systems near completion.
- Monitor the quality of installation for every installed component throughout the project.
- Inspect components upon arrival to confirm conformity and complete required component checklists.
- Perform daily verification that:
- Conveyor belts are properly tracked
- Ladder rungs have anti-skid tape applied
- Installation workmanship meets quality standards
3. Punch List Management
- Generate and maintain a weekly list of quality control issues requiring corrective action.
- Photograph all identified punch list items for documentation and reference.
- Develop detailed QC audit reports, including:
- Photographic evidence
- Exact locations of deficiencies
- Clear descriptions of required corrections
- Create a combined punch list report, consolidating:
- Auditor’s findings
- QC observations
- Customer-identified issues
- Project Manager items
- Present and distribute punch lists to the Project Superintendent on a weekly basis.
- Track and verify corrective actions daily, updating QC reports to reflect status.
- Present formal weekly QC status reports to the Project Manager and project team.
4. Coordination & Communication
- Walk projects with third-party inspectors and local municipality (LM) inspectors, addressing quality concerns in real time.
- Serve as a liaison between the field installation team, project management, and customer representatives regarding quality matters.
- Support the Project Manager on-site to ensure quality objectives are achieved without impacting schedule or safety.
5. Safety & Best Practices
- Always promote and reinforce safe work practices, recognizing that safety is a shared responsibility across the project.
- Ensure that quality inspections and corrective actions are performed in accordance with job site safety requirements.
6. Project Closeout
- Ensure completion and accuracy of end-of-job quality documentation, recognizing that deliverables may vary by customer.
- Drive efforts to minimize or eliminate punch list items prior to project closeout, reducing rework and delays.
Education & Experience Requirements
Minimum Qualifications:
- High School Diploma or equivalent
Preferred Qualifications:
- Associate’s degree or
- Minimum of three (3) years of relevant Quality Control experience in construction or industrial installations
Work Expectations
- Ability and willingness to work 50 or more hours per week, as required by project demands.
- Maintain the same working hours and schedule as the installation team to ensure continuous quality oversight.
- Demonstrate flexibility and responsiveness to project schedules and deadlines.
Performance Expectations
- Actively assist project leadership in delivering a high-quality, compliant final product.
- Identify quality issues early and drive corrective action promptly.
- Reduce rework and prevent accumulation of punch list items at the end of the project.
- Maintain professional documentation, reporting accuracy, and consistent communication with all stakeholders.