The Fraud & BSA Analyst is an in-office position that supports the detection, investigation, and prevention of fraudulent activity within the community bank as well as supports the Bank Secrecy Act (BSA) and Anti-Money laundering (AML) compliance program. This entry-level role focuses on transaction monitoring, fraud alerts, AML alerts, customer due diligence, assisting with investigations, and providing excellent service to customers affected by fraud. The position offers hands-on training and mentorship while building a strong foundation in fraud prevention, BSA/AML, and regulatory compliance.

Key Responsibilities:

• Review and respond to fraud alerts related to debit cards, ACH, wires, checks, and electronic banking activity
• Review system-generated BSA/AML alerts and transaction monitoring reports for potentially suspicious activity
• Assist in the investigation of suspected fraudulent transactions, unusual account activity and suspicious customer activity under guidance from senior staff
• Analyze account history, transaction trends, and customer behavior to determine potential fraud
• Analyze customer transactions, account profiles and patterns to identify potential money laundering or financial crimes
• Communicate with customers regarding suspected fraud in a professional, empathetic, and customer-focused manner
• Document investigative findings, decisions, and outcomes accurately and timely in bank systems
• Support account protection efforts, including placing temporary restrictions or fraud alerts as directed
• Assist with Reg E claims, affidavits, disputes, and fraud-related documentation
• Assist in preparation of Currency Transaction Reports (CTRs), Suspicious Activity Reports (SARs) and other regulatory filings, as directed
• Support Customer Identification Program (CIP) and Customer Due Diligence (CDD) reviews
• Escalate unusual, high-risk, or complex cases to senior management
• Maintain confidentiality and safeguard sensitive customer and bank information
• Learn and comply with applicable banking regulations, policies, and procedures related to fraud and risk as well as BSA

• High school diploma
• Strong attention to detail and willingness to learn fraud detection techniques
• Basic analytical, research and critical thinking skills
• Strong verbal and written communication skills
• Ability to interact professionally with customers and internal staff
• Basic proficiency in Microsoft Office (Outlook, Word, Excel)
• High level of integrity, judgment, and discretion
• Time management and organization
• Team collaboration
• Adaptability in a multi-tasking environment