Description
About the Role:
We're looking for a hands-on Business User / Power User with strong working knowledge of D365 F&O. This is not a consultant or developer position — we need someone who has actually used D365 F&O day-to-day in a business function (Finance, Procurement, Inventory, Sales, or Warehouse), understands end-to-end process flows, and can confidently navigate the system to execute transactions, run reports, and support fellow users.
Key Responsibilities:
- Perform day-to-day transactions in D365 F&O across AP, AR, GL, Procurement, Inventory, Sales, Warehouse, or Production.
- Process POs, SOs, invoices, payments, journals, inventory movements, and month-end activities per SOPs.
- Navigate D365 F&O confidently — workspaces, list pages, personalization, filters, Excel add-in.
- Run standard reports / inquiries and export data via Excel / OData.
- Provide Tier 1 end-user support; document recurring issues and escalate to functional / technical team.
- Support UAT, regression testing, and training during upgrades and rollouts.
- Maintain master data — customers, vendors, items, BOMs, price lists.
- Prepare SOPs, training material, and user guides.
- Assist with month-end / year-end close, reconciliations, and audit support.
Requirements
Required Skills:
- 2+ years of hands-on transactional experience as an end user / power user in D365 F&O (or AX 2012).
- Strong process knowledge in at least one area: Finance, Procurement, Inventory, Sales, or Warehouse.
- Confident D365 F&O navigation — workspaces, personalization, filters, Excel add-in.
- Working knowledge of P2P, O2C, R2R, or Inventory-to-Ship process flows.
- Strong MS Excel skills (VLOOKUP / XLOOKUP, pivots).
Preferred:
- Prior Super User / Key User experience during a D365 implementation or rollout.
- UAT, test script preparation, and training delivery experience.
- Basic Power BI / Power Automate / D365 Excel add-in exposure.
- Awareness of U.S. sales & use tax, 1099 reporting, ASC 606, and SOX controls within D365.