Catering Supervisor
We are seeking a dedicated and experienced Catering Supervisor to oversee our catering operations and ensure exceptional service delivery. This role offers an exciting opportunity to lead a dynamic team, coordinate events, and uphold the highest standards of quality and customer satisfaction. If you have a passion for hospitality and strong leadership skills, we invite you to join our team.
Key Responsibilities:
- Supervise banquet servers, bartenders, and support staff during events. Ensure events are executed according to the Banquet Event Order (BEO).
- Assign staff responsibilities and manage service flow throughout events. Oversee event setup, service execution, and breakdown. - Monitor service quality and guest satisfaction. Address and resolve guest concerns or service issues during events.
- Assist with training staff and reinforcing service standards. Enforce department policies related to attendance, uniform, and conduct.
- Communicate event updates and operational needs with management and kitchen teams.
- Oversee all closing responsibilities such as tear down, end of night restocking and replenishment of Banquet product and goods. - Support Banquet Manager with over all Event Operations and Administration such as end of night billing and scheduling.
- Follow all safety, sanitation, and hospitality standards
Skills and Qualifications:
- Proven experience in catering, hospitality, or event management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to multitask and work efficiently under pressure
- Knowledge of food safety standards and health regulations
- Organizational skills with attention to detail
- Flexibility to work evenings, weekends, or irregular hours as needed
- High school diploma or equivalent; additional hospitality or management certifications are a plus
20-30hrs per week
Join our vibrant team and contribute to creating memorable events and exceptional dining experiences. We value innovation, teamwork, and a commitment to excellence, offering opportunities for growth and professional development in a supportive environment.