The National Account Manager (NAM) is tasked with STARC Systems' product adoption and revenue growth of Key National-Scale Customers. This role is responsible for leading activities that build trust, gain influence, raise the level of overall key account business intelligence, and execute directly on high-profile, high-impact project opportunities. In addition, the NAM acts as an enabler and supporter of all other STARC sales channels and participates in the design of future customer service-based offerings.

This position offers a senior-level sales professional the opportunity to significantly add value to one of the company’s primary growth initiatives and gain immeasurable experience in key customer targeting and capture. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:  

• Serves as the primary point of contact for assigned national accounts, developing strong long-term partnerships
• Creates and executes account plans to achieve sales targets and maximize revenue opportunities
• Partners with customers to understand their challenges and deliver value-added solutions
• Drives double-digit Revenue Growth in assigned National Accounts
• Identifies new paths to create and cultivate strong relationships with key clients and partners 
• Manages the full sales cycle: prospecting, qualifying, presenting, negotiating, and closing
• Schedules and conducts client meetings (both in the customer office and on the construction site), presentations, and events
• Collaborate with sales leadership, broader Sales and Marketing organization, Product Development, and Revenue Operations to ensure support satisfaction and market capture
• Supports the shaping of customer and vertical-specific go-to-market growth strategies
• Stays current on industry trends, competitor activities, and market dynamics to adjust the sales approach and product development strategies proactively
• 50% travel requirement – market footprint to be defined
• Supports and models STARC systems values and mission
• Other duties as assigned, relevant to the role and support of the company

Desired Qualifications (Knowledge, Skills, and Abilities)

• Bachelor’s degree in Business, Sales, Marketing, or related field (or equivalent experience)
• 7+ years demonstrated success in self-generated prospecting with focus on NAM or B2B solution selling 
• Proven history navigating a complex, multi-stakeholder, selling environments in construction, healthcare or building industry
• Self-starter who is comfortable acting on their own without direction and recommending improvements
• Strong negotiation and presentation competencies 
• Exceptional ability to interact with customers at all levels within an organization
• Ability to understand technical product specifications and translate them into customer benefits.
• Experience and ability to demonstrate success in negotiating with C-Suite client base and the Architectural community
• Strong problem-solving skills and ability to navigate multiple priorities within a fast paced, high growth environment
• Proficiency with CRM software (e.g., Salesforce) and MS Office Suite.
• Resourceful, persistent, professional, goal-oriented, and customer-focused
• Ability to travel nationally (up to 50%) to meet with clients and attend trade shows/events

PHYSICAL DEMANDS AND WORK ENVIRONMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to high. The employee must occasionally lift and/or move up to 40 pounds.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.