TITLE: Program Coordinator
REPORTS TO: Senior Program Manager
STATUS: Non-Exempt, Hourly, Full-time
LOCATION: Chicago, Illinois
Working at All Chicago:
On an average night in 2019, nearly 5,300 people could be found on our streets and in our shelters. Tens of thousands more are just one unexpected setback away from joining them. These are our neighbors, this is our city, and together we can ensure that we all have stable homes.
All Chicago strengthens our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.
The Program Coordinator serves a critical role on All Chicago’s programs and community partnerships team. All Chicago supports Chicago’s Continuum of Care (CoC), a membership organization comprised of more than 100 organizations and individuals who drive Chicago’s citywide response to homelessness. All Chicago supports the CoC’s response to homelessness and coordinates training and financial support for over 164 housing and homeless services projects in Chicago.
The Program Coordinator supports the Senior Program Manager to plan and execute All Chicago projects. This includes working closely with the Coordinated Entry Lead Agency, completing HUD mandated collaborative applicant activities, the administration of various committees and workgroups, the coordination of the biannual CoC membership meetings, support for the CoC Implementation Structure and other duties as appropriate. The Coordinator is also responsible for activities including but not limited to data processing and analysis, records management, the development of reports, and project planning. Position responsibilities and work volume will be established and evaluated through ongoing supervision, annual reviews, and the development of an annual professional development plan.
Continuum of Care and Collaborative Applicant Activities (approximately 75% of the position)
- In collaboration with Senior Program Manager, provide staff support and serve as liaison to various system partners, committees, and workgroups throughout the CoC.
- Provide technical assistance and capacity building opportunities to homeless assistance programs.
- Support the successful completion of HUD required CoC activities, including the Housing Inventory Count (HIC), Point-in- Time (PIT) Count, Grants Inventory Worksheet (GIW), and Project Applications.
Assist with gathering, developing and disseminating program reports at a minimum on a quarterly basis. Create new reports as needed.
- Conduct research on HUD regulations and respond in a timely manner to CoC members’ inquiries regarding CoC Programming rules, regulations and operations.
- Assist with supporting CoC Membership, including the development of agendas for and facilitation of CoC-wide meetings and responding to inquiries about CoC membership in a timely manner.
- Support specific special initiatives, as assigned by the Senior Program Manager.
- Gather and distribute data, review data for quality issues, and raise challenges with the Senior Program Manager.
Administrative Support (approximately 20% of the position)
- In collaboration with the CoC Communications Manager, manage CoC-wide listservs and disseminate relevant announcements to the CoC and the community at-large regarding CoC program-related news.
- Support the coordination and administrative activities of internal team meetings and external CoC meetings.
Other Tasks (approximately 5% of the position)
• Actively participate in monthly staff and team meetings.
• Other duties as assigned.
Successful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have the following:
- Bachelors’ degree in Social Work, Psychology, Social Justice or another related field is required. Master’s degree in one of these fields preferred. An equivalent combination of education and experience will also be considered.
- Possess 2-5 years of professional experience in the field(s) of homelessness service delivery and/or housing is strongly preferred.
- High level of knowledge and competency in HUD-funded programming and Coordinated Entry is preferred.
- Knowledge using HMIS software is highly preferred.
- Excellent skills with Microsoft Office products including but not limited to Excel, Word, PowerPoint, and Outlook.
- Strong interpersonal skills, professional presence, and ability to interact with a diverse audience.
- Passion for inclusivity and diversity, and interest in being part of a multicultural team.
- Excellent professional written and verbal communication skills; ability to convey information in a clear and concise manner.
- Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities.
- Willingness to work occasionally outside of normal business hours and to take on more responsibilities as assigned.
- A strong work ethic, integrity, and the highest ethical standards are expected.
- Ability to respond effectively and professionally to inquiries, complaints, or concerns, as presented by staff, consumers, service providers, and other stakeholders.
- Work place is a smoke- and drug-free environment.
- Intermittent travel to off-site locations may be required.
- Position requires frequent and regular computer and phone use and attendance during regular business hours from 9am to 5pm, Monday through Friday. Occasional night and weekend hours are required a few times a year.
- All Chicago is an equal opportunity employer and seeks to employ qualified individuals based on individual merit. All Chicago does not discriminate against any individual with respect to the terms and conditions of employment based on that individual’s race, sex, age, religion, color, national origin, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, housing status, or any other non-merit factor protected under state, local or federal laws. Equal Employment Opportunity applies to all personnel actions such as recruiting, hiring, compensation, benefits, promotions, training, transfer, termination, and opportunities for training. All Chicago is committed to a fair and equitable workplace where everyone is a respected and valued member of the team.
Salary is $41,000-$54,400, commensurate with experience. Comprehensive benefits package (with some employee contributions) includes medical, dental, vision insurance, and disability. Employer-matched retirement plan. Generous paid leave.
Apply online with cover letter, resume and salary range requirements.