As the Human Resources Generalist, you will serve as a hands-on, on-site HR resource at SendCutSend’s headquarters in Reno, NV, supporting employees and leaders across multiple locations and departments within a fast-growing organization. In this role, you will manage a wide range of HR responsibilities including onboarding, employee relations, compliance, daily HR operations, and  full-cycle talent acquisition. As part of the Corporate Headquarters team, you will play a key role in driving HR initiatives, supporting company culture, and ensuring a consistent and positive employee experience across the organization. This position works closely with leadership and employees to foster an engaging, inclusive, and high-performing workplace while helping scale HR processes to support continued growth.

Why SendCutSend?

SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of six facilities located in Nevada, Kentucky, and Texas.

Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We’re scaling fast and building the future of manufacturing. If you’re excited to join the team and grow with us, we want to hear from you!

What you’ll do

• Facilitate new hire onboarding and orientation
• Provide HR policy and procedure guidance to employees and management.
• Administer employee relations activities including conflict resolution, workplace investigations, performance management discussions, and disciplinary processes.
• Responsible for leave administration processes and ensuring compliance with company policies and employment regulations.
• Participate in the performance management and compensation review processes.
• Maintain accurate and up-to-date employee records and personnel files.
• Collaborate with Leadership to deliver effective and efficient full-cycle recruiting, finding only the best talent to work at SendCutSend.
• Partner with HR Leadership and cross functional teams to support initiatives and workforce planning.
• Support benefits administration by assisting with enrollments, changes, and employee questions.
• Participate in processing employment-related documentation such as status changes, promotions, and terminations.
• Support employee engagement initiatives, events, and internal communications.
• Monitor, track, and analyze data for compliance and to identify trends and recommend proactive solutions to leadership.
• Promote safety initiatives supporting a safe work environment.
• Provide general administrative support to the HR team as needed.
• Perform other duties as assigned

Minimum Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent combination of education and experience).
• 5 years of progressive experience in an HR Coordinator/HR Generalist role, preferably within a manufacturing, technology, or fast-paced corporate environment.
• Recruiting and employment law experience.
• Experience supporting employee relations matters and various types of leaves.
• Strong analytical and problem solving skills.
• Strong organizational and communication skills with high attention to detail.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Proficiency in Google Workspace (Google Docs, Sheets, Gmail, etc.).
• Ability to manage multiple priorities simultaneously in a fast-paced environment.
• Ability to effectively handle a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature.

Preferred Qualifications

• Experience supporting manufacturing, plant, or multi-shift operations.
• Experience with employee engagement initiatives.
• Strong data entry skills with high accuracy.
• PHR or SPHR certification preferred.
• Experience with Paylocity.

Essential Physical Requirements

• Ability to sit or stand for extended periods while performing work duties.
• Ability to operate standard office equipment, including computers, phones, and printers.

Work Environment

• Environment is a fast-paced, collaborative environment that requires communication, organization, and coordination across teams in the organization.
• Work is primarily performed in an office environment within a manufacturing facility. The role may require interaction with employees and supervisors on the production floor. Extended periods of sitting or computer work may be required.

Benefits

• Medical, Dental, & Vision coverage
• Paid holidays + PTO
• 401K with company match
• Tuition reimbursement
• Paid parental leave
• Short-term disability
• Lunch provided daily
• Flexible work/life balance
• Employee discount on parts