Position Title: Coordinator, Bistro PT

Reports to: Neighbor Food Programs Manager

Department: Operations

Location: Causeway Center

Classification: On-site

Core Hours: Monday - Friday; 9:30a - 3:00p

Status: Nonexempt or Exempt

Pay Rate: $21.00/hr

COMPANY OVERVIEW

Feeding Tampa Bay serves ten counties in West Central Florida and we are a leader in hunger relief across our region. Just last year, we served 85M meals to our neighbors through direct service and through our network of 400+ food pantry partners. But we know food alone won’t solve hunger – that’s why we’re redefining that it means to feed our region. By creating pathways to possibilities for nearly 1 million people, Feeding Tampa Bay connects and convenes solutions, partners and resources that nourish long-term stability. As a member of the Feeding America Network, we will work to dismantle barriers for individuals, families, and seniors across our area – because it’s possible.

At Feeding Tampa Bay, we are on a united path to transform our community. We thoughtfully drive change while embracing and celebrating our collective impact, as well as the impact of each individual. Through our Grow Code we strive to honor all, conquer together, be imaginists, speak with truth, and stay rooted in the mission of Feeding Tampa Bay.

SUMMARY

FTB is seeking a Bistro Coordinator to support the operations at the bistro, our free, quick service restaurant at Causeway Center serving fresh, made-to-order sandwiches, salads and flatbreads. You will be responsible for ensuring our neighbors have a positive experience while in our care. General duties include prepping food, cleaning and preparing the bistro for service, providing excellent customer service, and ensuring all inventory needs are met.

This is your opportunity to be the driving force behind memorable, impactful events that make a difference!

DUTIES and RESPONSIBILITIES

• Exemplifies the desired culture and philosophies of Feeding Tampa Bay
• Provide exceptional customer service by warmly greeting neighbors, managing lines, and taking orders.
• Lead volunteer orientation and direct volunteers to complete necessary tasks.
• Support preparation of food and ensure all needed supplies are stocked and ready.
• Be on the floor during the entire service window (10AM-3PM).
• Ensure all areas of the bistro are clean and report any safety concerns immediately.
• Follow all cash handling procedures including use of POS to process payments.
• Support all Neighbor Food Programs as needed, including travel to other sites as required.
• Exemplifies the desired culture and philosophies of Feeding Tampa Bay.
• Willing to actively participate in mission-driven programs, such as food distribution initiatives and disaster relief operations as needed.
• This position is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch, or crawl.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Excel working in a fast-paced, evolving environment and demonstrate the ability to embrace the FTB’s commitment to treat all people with equity and respect in pursuit of our mission to feed people in need and mobilize our community to eliminate hunger
• Excel working in a fast-paced, evolving environment and demonstrate the ability to embrace the FTB’s commitment to treat all people with equity and respect in pursuit of our mission to feed people in need and mobilize our community to eliminate hunger
• ServSafe Manager Certification required within 90 days of hire
• Ability to use a variety of technology platforms including POS systems (Toast), Google Suite, and Zoom
• Bilingual (Spanish) preferred
• Previous restaurant or nonprofit experience preferred
• This position is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
• Schedule must be flexible with the ability to work some nights, weekends, and holidays
• Willing to actively participate in mission-driven programs, such as food distribution initiatives and disaster relief operations as needed.
• All internal candidates must be in good standing with no corrective actions within the last 90 days.