Rate: $15.35 hourly, not to exceed 28 hours weekly

Status:  Part-time

Join our dynamic team as an E-Sports Attendant and be a vital part of creating an engaging and enjoyable gaming environment for our community. This role offers an exciting opportunity to work in a vibrant recreational setting, supporting both casual gamers and competitive e-sports enthusiasts. If you are passionate about gaming, customer service, and event coordination, we encourage you to apply.

Key Responsibilities:

• Greet and assist customers with a friendly and approachable attitude
• Provide information about the facility, upcoming events, and available services
• Address customer inquiries and resolve issues promptly to ensure a positive experience
• Set up and maintain gaming stations and equipment, ensuring all hardware and software are in optimal condition
• Conduct routine checks to troubleshoot and resolve technical issues
• Assist customers with technical support and troubleshooting during gaming sessions
• Support the organization and execution of e-sports events, tournaments, and competitions
• Help coordinate event logistics, including registration, equipment setup, and participant management
• Collaborate with team members to ensure smooth operation of all events and activities
• Maintain cleanliness and organization of gaming areas and equipment
• Monitor and report equipment malfunctions or maintenance needs
• Organize and tidy up gaming areas
• Promote and sell concession items, snacks, and beverages
• Handle transactions and provide customer service in the concession area
• Assist customers in creating gamer profiles
• Verify residency for discounts and event participation

Skills and Qualifications:

• Ability to troubleshoot common technical issues
• Strong organizational skills and attention to detail
• Ability to work flexible hours, including evenings and weekends
• Previous experience in event support or customer service is a plus
• Ability to work well in a team environment and handle multiple tasks efficiently

We foster a vibrant, inclusive culture that values innovation, teamwork, and growth. Join us and be part of a community dedicated to delivering memorable gaming experiences while advancing your skills in a supportive environment. 

• Must be at least 17 years of age
• Passionate about E-sports and knowledgeable about the gaming industry
• Excellent customer service and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic technical knowledge of gaming equipment and software
• Strong problem-solving skills and proactive approach