Reports to: Controller or Office Manager

General Description

The Title Clerk is responsible for processing vehicle title applications, maintaining the titles for in-stock vehicles and purifying the title fee schedule.

Duties and Responsibilities:

1. Verify that funds have been collected and the correct lien holder paid off before processing title applications.
2. Check for accuracy In the application and complete any missing items.
3. Keep management and the sales department informed of all title regulations.
4. Maintain either a documentation manual or computer inquiry system to verify out-of-state titles.
5. Perform a monthly “title to vehicle” inventory check and report to management any missing titles and their status.
6. Purify the title fees schedule and provide management with a listing of any uncollected fees. Refund any excess fees according to management’s guidelines.
7. Provide periodic training sessions to F&I managers and sales personnel about title regulations and procedures. Issue written memo whenever regulations change.
8. Attend seminars held by local licensing bureaus and any available training meetings on title regulations.
9. Mail title work to customer in a timely manner
10. Collect all lien releases for trade titles
11. Obtain license plates for lease deals
12. Pay Illinois tax, title and license for all Illinois deals
13. Send out red folders to salesmen for deals that are missing items
14. Maintain logs for titles needed, lien releases needed and purchase titles needed
15. Make sure that all titles are filed away properly in the title books
16. Prepare and apply for duplicate titles when needed
17. Make sure the deal file is complete before delivering paperwork to the customer
18. Accomplish other tasks as required by management.

Skills Required and Physical Demands:

1. Excellent math and verbal skills. These skills may be tested and evaluated.
2. At least one year of accounting or licensing agency experience.