Rock Valley Credit Union

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Member Service Representative Part-Time
Loves Park, IL
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Description

Are you interested in making an IMPACT with our team and members? If so, then we have the job for you! We are in search of a candidate that has the Initiative to proactively engage with members to provide a positive Member Experience, including discussing opportunities to meet their current and future financial needs. As an MSR you must be able to work efficiently and exhibit good Problem Solving and decision-making skills.


The MSR is responsible for providing frontline service and support, while being Adaptable to the variable needs of the member. You will be accountable for providing excellent member service, utilizing cross selling abilities, conducting teller functions, and achieving referral goals. An MSR must be able to Communicate well to the members, while also displaying a strong spirit for Teamwork.

Requirements

We have a Part-Time position available., working approximately 30 hours per week. This position includes working rotating Saturday's. Previous customer service and cash handling experience, intermediate math skills, and proficiency with technology devices are preferred. High school diploma or equivalent required. Benefits include paid time off and a 401k plan. This position has a starting wage of $12.50 - $15.00 per hour (depending on experience), with potential to earn up to $18.00/hr.


In order to be considered for further evaluation, please click the link below to take a mandatory assessment. It will take approximately 45 minutes and requires you to be in a quiet space with no distractions.

Click here to complete mandatory assessment.





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