Regional Director

Phoenix, Arizona (Hybrid/Remote)

$130,000-$135,000 annually + Annual Bonus Opportunity (up to 10% of base salary) + Comprehensive Benefits + 16 Paid Holidays

Hiring range based on experience, skills, and qualifications.

Collaboration. Authenticity. Connection. Balance.

At Cohere, we believe community is the most valuable amenity.

We do more than manage communities—we help create places where people connect, belong, and thrive. By partnering with some of the nation's most innovative master-planned communities, we create places residents are proud to call home and where meaningful relationships flourish.

We're looking for a Regional Director to join our leadership team and help guide the success of communities across a growing portfolio.

In this role, you'll provide strategic leadership, operational oversight, and coaching to community leadership teams while ensuring exceptional service delivery, strong client relationships, and alignment with Cohere's mission and values. You'll serve as a trusted partner to community leaders, boards, developers, and stakeholders while helping translate organizational strategy into measurable results.

This is an opportunity to influence multiple communities, develop high-performing leaders, drive operational excellence, and help shape the future of one of the industry's most innovative community management organizations.

If you're someone who enjoys developing people, building strong partnerships, solving complex challenges, and creating meaningful impact, we'd love to meet you.

Why People Choose Cohere

The best communities are built by people who feel supported, valued, and empowered to do their best work. That's why we invest in benefits, time away, professional development, and a culture that helps our team members thrive both personally and professionally.

Highlights Include

• Medical coverage available on your first day
• Employer-paid dental coverage
• Vision coverage
• 401(k) retirement plan
• Employer-paid Life Insurance, AD&D, and Long-Term Disability coverage
• Annual bonus opportunity of up to 10% of base salary
• Pet insurance options
• Employee Assistance Program with mental health, financial, legal, and family support resources
• Travel assistance and identity theft protection
• Complimentary will preparation services
• Generous paid time off
• 16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO
• Professional development and growth opportunities

What You'll Do

Lead Community Operations & Regional Performance

• Provide strategic leadership and operational oversight for communities within your assigned region
• Partner with community leaders to ensure strong performance across operations, governance, resident engagement, communications, financial management, and resident experience
• Monitor operational performance, key metrics, and strategic initiatives while identifying opportunities for improvement
• Support community stabilization, transitions, onboarding efforts, and operational implementation activities

Develop & Support High-Performing Leaders

• Recruit, coach, mentor, and develop community leaders and management teams
• Foster a culture of accountability, collaboration, ownership, and continuous improvement
• Provide practical leadership guidance and operational support that helps teams achieve their goals
• Identify talent development opportunities and support succession planning efforts

Build Strong Client & Stakeholder Relationships

• Develop trusted relationships with boards, developers, clients, and strategic partners
• Support community leaders in navigating complex situations and stakeholder concerns
• Promote proactive communication, responsiveness, transparency, and follow-through
• Strengthen client satisfaction and long-term partnerships through exceptional service delivery

Drive Strategic Planning & Business Performance

• Review annual budgets, staffing plans, and strategic initiatives in partnership with community leadership teams
• Monitor progress against business objectives and operational priorities
• Identify operational risks, staffing challenges, and growth opportunities
• Support business development initiatives, proposals, presentations, and RFP responses as needed

Advance Organizational Excellence

• Collaborate across departments to ensure consistency, alignment, and integration of services
• Contribute to organizational improvements, systems implementation, and scalable best practices
• Participate in leadership initiatives, Councils of Excellence, and ongoing professional development
• Serve as an ambassador for Cohere's mission, values, and community-building philosophy

What We're Looking For

• 10+ years of experience in community management, HOA management, community operations, hospitality, community development, nonprofit leadership, or related industries
• Direct experience working within community association management or homeowners association governance required
• 7+ years of leadership experience managing professional staff, community leaders, or operational teams
• Strong understanding of community operations, governance, board relations, resident engagement, and client management
• Proven ability to lead through influence, develop talent, and build high-performing teams
• Strong financial acumen, including budgeting, operational planning, staffing analysis, and business management
• Experience working with boards of directors, developers, municipalities, and community stakeholders preferred
• Exceptional communication, presentation, relationship-building, and problem-solving skills
• CAI designations (CMCA, AMS, PCAM) highly desirable
• Bachelor's degree in Business, Hospitality, Communications, Organizational Leadership, Association Management, or a related field preferred

Additional Requirements

• This is a remote position based in Arizona
• Travel throughout the assigned region is required and may occasionally include overnight stays
• Flexible schedule, including evenings, weekends, and occasional holidays as operational needs require
• Valid driver's license and reliable transportation required
• Ability to remain onsite for extended meetings, community visits, and operational support activities as needed

Equal Opportunity Employer

Cohere is an Equal Opportunity Employer committed to creating an inclusive workplace where all team members are valued and respected.