Role & Responsibilities:

· Maintain the property in a clean and sanitary condition at all times

· Maintain the safety and security of guests at all times

· Maintains a working knowledge of ABC laws and regulations

· Maintains an intimate knowledge of legal identification documents

· Maintain an intimate knowledge of all internal policies and procedures.

· Serves as concierge for all guests (including a working knowledge of happenings, events and interesting places around the area)

· Maintain an intimate knowledge of upcoming in-house events and future music events

· Maintain a working knowledge of menu items, daily specials, events, concerts and all house brews.

· Serve as a liaison between the venue and local law enforcement and SLOFD.

· To confer nightly with the shift leads and present nightly reports

· Reports and documents any incidents that have occurred on a nightly basis

· Make sure that the venue is set up according to specific needs on a nightly basis and opened on time

· Responsible for all closing procedures at the close of the night.

· Friendly and outgoing

· Positive attitude and enthusiastic

· Excellent hospitality and customer service skills

· Excellent interpersonal skills with staff

· Team player

· Maintain a professional appearance at all times

· Ability to multi-task and switch gears

· Ability to problem solve

· Works well in fast-paced challenging environment

· Able to prioritize and focus, and handle frequent interruptions

· Punctual and reliable

· Able and willing to work flexible shifts, including nights, weekends and holidays

Physical Demands:

· Able to stand & walk for extended periods of time

· Able to bend, twist, squat, kneel and reach repeatedly throughout the shift

· Able to lift, move, push/pull up to 35 pounds regularly, and up to70 pounds occasionally

Able to handle the stress of difficult/intoxicated people and challenging situations