James & James is seeking a highly organized and people-focused Office Manager / HR Generalist to oversee daily administrative operations while supporting key human resources functions. This role serves as a resource for employees and leadership by ensuring efficient office management, employee engagement, compliance, onboarding, policy implementation, and administrative excellence.

What You’ll Do:

• Work closely with the People Operations Manager to support all aspects of company HR relations and employee programs.
• Assist with new hire onboarding and orientation processes, ensuring all required employment documentation is completed.
• Maintain employee personnel files and HR records in compliance with federal and state regulations.
• Serve as a liaison between employees and the company's benefits administration partner, JTS, by directing employees to appropriate resources and assisting with benefit-related communications.
• Assist employees with questions regarding company policies, and HR-related processes.
• Support employee relations by addressing general concerns and escalating issues when appropriate to VP of Operations or People Operations Manager.
• Maintain compliance with labor laws, employment regulations, and company policies.
• Assist with workers' compensation claims, unemployment claims, and leave administration.
• Administrative support with safety initiatives, training programs, employee engagement activities, and company efforts.
• Assist with maintaining and updating employee information, policies, procedures, and required postings.
• Oversee daily office operations and administrative functions.
• Manage office supplies, equipment, and vendor relationships.
• Coordinate facility-related services and administrative support activities.
• Assist leadership with scheduling, reporting, and special projects.
• Maintain organized records and filing systems.
• Support communication between departments and leadership teams.
• Coordinate company events, meetings, training sessions, and employee recognition programs.
• Review employee time records for accuracy.
• Prepare reports related to staffing, attendance, turnover, and operational metrics as directed by VP of Operations.
• Ensure confidentiality and accuracy of employee information.

What You’ll Need:

• Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Minimum of 3 years of experience in Human Resources, Office Management, or a related administrative role.
• Strong  understanding of HR practices, employment laws, and compliance requirements.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Proficiency with Microsoft Office Suite and HRIS systems.
• Experience with Paylocity is a plus. 
• Strong problem-solving and decision-making skills.
• Ability to work independently and manage multiple priorities.

Why You’ll Love Working Here:

• Work in a new modern factory in Heber Springs
• Competitive salary and benefits 
• Opportunity for growth within a fast-paced manufacturing environment 
• Collaborative team atmosphere