High Street is a 40-person transportation consulting firm with a national footprint, working in 30+ states for federal, state, and local clients. We work across the full range of transportation policy and planning. We’re fully remote.

We’re seeking an Office Manager to play a central role ensuring our internal operations are thoughtful, efficient, and employee focused. This is not a traditional administrative role. It is a highly visible, trusted position at the intersection of executive support, people operations, and internal communications. This is a role for someone who enjoys variety, who can bring rigor to routine work and creativity and judgment to more open-ended challenges.

Primary Responsibilities

Executive and Leadership Team Support

• Coordinate calendars, book and manage travel, schedule meetings
• Support leadership meetings by drafting agendas, organizing materials, documenting action items, and ensuring follow-through.

Internal Communications & Knowledge Management

• Ensure internal communications are clear, timely, and accessible.
• Maintain and organize content—firmwide calendar, communications, and documents—on internal platforms so employees can easily find information.
• Plan in-person and virtual meetings, retreats, and workshops—handle logistics, vendors, reservations, travel, and on-site coordination.

Employee Experience Coordination

• Own the end-to-end onboarding experience for new hires, ensuring every new team member feels welcomed, prepared, and supported from offer acceptance through their first months.
• Administer employee life cycle processes including career growth conversations, annual surveys, and related documentation.
• Design and manage programs that build connection and engagement, including virtual social events, anniversary and other recognition awards, and the corporate giving program.
• Coordinate tasks associated with employee separations 

Recruiting Coordination

• Coordinate recruiting: post jobs, screen resumes, schedule interviews, track candidates, communicate with applicants, and support hiring managers throughout the process.
• Maintain recruiting data, templates, and documentation.
• Ensure professional, consistent candidate experience.

Required: 

• Bachelor’s degree
• Demonstrated ability to be highly organized, detail-oriented, and reliable
• Demonstrated ability to work across functions and levels — from new hires to senior leaders — and adapt your style accordingly
• Demonstrated ability to prioritize workload to meet deadlines and objectives
• High level of proficiency in using a range of software including Microsoft Teams, Microsoft Office Suite, Adobe Acrobat, and AI tools.
• Permanent U.S. work authorization without the need for employer sponsorship and U.S. residency.

Preferred:

• 5+ years or work experience in similar roles
• Experience in executing a range of administrative functions, preferably in a professional service or consulting company.
• Ability to think in systems, not just tasks, and enjoy improving processes so things work better over time.
• Self-motivation to be proactive, resourceful, and comfortable taking ownership of programs and outcomes.

Compensation and Benefits

• Salary: $80k annual base.
• Bonus: Performance-based, awarded annually.
• Health: Medical, dental, vision, life, and short-term disability insurance.
• Retirement: 401(k) with 10% company contribution, regardless of employee’s contribution, subject to vesting and eligibility requirements.
• Time off: 15 days paid time off (accruable, increases to 20 after 2 years) + 10 paid holidays.
• Parental leave: 4 weeks paid; 12 weeks total.
• Sabbatical: 8 weeks, unpaid unless PTO is used, eligible after 4 years.
• Home office stipend: $600 per month.
• Mobile phone replacement: $700 every 3 years.

Hiring Process

We try to keep our process simple and respectful of your time. A typical process can, but does not always, include the following:

1. Screening call or email – A conversation or email to learn about your background and answer your questions about the role.

2. Up to three interviews – Conversations with the hiring manager and firm leaders covering your experience and approach to the work.

3. Short skills exercise – In between the conversations, we may ask you to complete a brief assignment, not intended to take more than 1-2 hours.

We aim to reach a decision as quickly as possible and to communicate with candidates throughout.

Employment at High Street

• Offers are contingent on a post-offer background check including identity verification, criminal history, and educational history.
• We are an equal opportunity employer. 
• We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 
• Employment at High Street is at will.
• This job description is not a contract; we may adjust the position as business needs change.