The Solutions Engineer, Data & Platforms is responsible for ensuring client-facing platform solutions, audience outputs, reporting workflows, and underlying data processes are accurate, scalable, and operationally sound. Sitting within the Client Services organization, this role serves as a key bridge between Client Services, Product, Reporting, Data Engineering, and platform operations to ensure platform capabilities are effectively applied to meet client business needs.

This role oversees the validation and alignment of platform audiences, transaction data, reporting outputs, and campaign performance metrics across systems. Utilizing hands-on data engineering, analysis, and modern AI-assisted development workflows, the Solutions Manager will investigate data discrepancies, identify operational risks, establish automated QA and monitoring processes, and help drive scalable workflows that improve confidence in client-facing outputs.

Duties/Responsibilities:

• Platform & Data Execution: Own and oversee client-specific platform execution requirements to ensure platform capabilities are configured, monitored, and leveraged appropriately for business goals.
• Cross-Functional Collaboration: Partner with Client Services, Product, and Sales teams to translate client needs into scalable platform workflows and operational processes.
• Audience & Data Strategy: Support audience strategy execution through validation of audience logic, analysis & development of segmentation strategies, and data enrichment methodologies.
• Data Engineering & Operationalization: Apply data engineering concepts and analysis to help operationalize new datasets, overlays, enrichment strategies, and targeting enhancements within platform workflows.
• Validation & Reconciliation: Validate and reconcile audience counts, transaction counts, reporting outputs, and platform-generated metrics against campaign reporting, matchback reporting, ROI analysis, and transaction-derived performance metrics.
• Modern QA & Automation: Build and maintain scalable QA, monitoring, and anomaly detection processes. Leverage coding languages and AI-based productivity tools to accelerate data validation and automate checks for missing files, ingestion failures, or logic mismatches.
• Process Documentation: Create repeatable documentation, workflows, and escalation paths to improve consistency and reduce operational risk.
• Product Feedback Loop: Partner with Product and Engineering teams to communicate platform gaps, workflow inefficiencies, and enhancement opportunities uncovered through client usage.
• Technical Communication: Communicate complex data, code, and platform issues clearly to both technical and non-technical stakeholders.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong Technical Aptitude: Hands-on experience with data engineering and analysis principles, including proficiency in coding languages such as SQL and Python for data manipulation and validation.
• AI Tool Fluency: Experience and working knowledge of AI-based development and productivity tools (e.g., Cursor, Claude Code, GitHub Copilot) to build efficiencies in coding, data analysis, and workflow automation.
• Experience working with client-facing data platforms, marketing technology platforms, CDPs, audience platforms, or reporting environments.
• Experience working with identity resolution, audience targeting, enrichment data, matchback reporting, attribution, or campaign analytics.
• Experience in marketing technology, advertising technology, customer data platforms, or data-driven media environments.
• Experience building operational processes, data pipelines, or scalable QA workflows in a fast-growing organization.
• Analytical Problem-Solving: Strong analytical skills with the ability to investigate complex data issues across multiple systems and data sources.
• Organization & Client-facing Communication: Strong organizational skills to manage multiple priorities in an ambiguous environment, paired with excellent client-friendly communication.

Education and Experience:

• 4+ years of experience in Client Services, Marketing Operations, Data Operations, Platform Operations, Solutions Management, Analytics, or related fields.
• Bachelor’s degree in computer science, Engineering, Information Systems, or a bachelor’s degree in business, or business-related field, with demonstrated technical experience. An MBA or technical graduate degree is a plus.

Stirista Culture

At Stirista, we foster a collaborative and inclusive environment where innovation and teamwork are highly valued. We are committed to employee growth and development and believe in recognizing and rewarding hard work

Our Mission is to help marketers generate revenue with our identity-level data. As marketers ourselves, we know that one-size-fits-all solutions and decayed data don’t work, so we built our modular and real-time OMNA Identity Graph from the ground up to arm you with marketing data that actually works. 

Vision: We remove common roadblocks to help companies acquire, retain, and activate customers effectively, efficiently, and ethically. We believe in a fun, vibrant environment where our unmatched teamwork leads to better innovation for our clients.

Values: At the heart of our company culture, we encourage every team member to make a STIR. This means setting ambitious goals, embracing adaptability, fostering optimism, and maintaining the utmost respect and integrity. 

• Strive – Push for progress. We work toward excellence with focus, energy, and a drive to improve every day. 
• Think – Stay open. We adapt, challenge assumptions, and approach change with curiosity, not resistance.
• Inspire – Lead with belief. We bring positivity into the room, build momentum, and help others see what’s possible. . 
• Rally - Show respect. We back each other, listen well, and build strong, trusted relationships that last.  

Employee Benefits

At Stirista, we believe in supporting our team. That's why we offer a robust employee benefits program designed to help you thrive both professionally and personally while working at Stirista. Our offerings include a free medical, dental, and vision plan, a 401(k) with a generous company match of up to 5%, a flexible paid time off policy for vacation, illness, and personal needs, and 9 paid federal holidays.  

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up-to 15 pounds at times.

Professional Abilities

Ability to adhere to the company’s hybrid work policy. This position requires a minimum of three days per week in one of our offices for employees residing within a 30-mile radius of the following locations: San Antonio, TX (HQ), Manhattan, NY, Hauppauge, NY, Boston, MA, or Pompano Beach, FL.

Remote workers must reside in one of the following states: TX, FL, MA, NY, CO, CT, IA, IL, ME, MD, MN, NC, NJ, OR, PA, RI, SC, VA, or WI.